At a Glance
- Tasks: Support hotel operations and manage data using Excel while providing excellent customer service.
- Company: A people-focused business that values employee growth and development.
- Benefits: Comprehensive benefits including health insurance, pension scheme, and extra holiday perks.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Strong attention to detail and proficiency in Excel required.
The predicted salary is between 30000 - 40000 £ per year.
A Culture of Investment in People
The business is clear that it is only as strong as its people. There is a real focus on investing in employees, supporting development, and ensuring people feel valued, supported, and able to grow within their roles. They've already brought in 5 new starters this year alone, and after a strong 6 months of expansion, they're now looking for a few more Operations Agents to join the team.
Benefits & What You Can Expect
- Pension Scheme - Contributory pension with Royal London for UK staff, with plans currently being developed for a Salary Sacrifice scheme
- Private Health Insurance - BUPA cover
- Life Assurance - Provided from day one, with a death in service benefit of 4x annual salary
- Critical Illness Cover - Included from day one, covering a range of core illnesses, including cover for children
- Training & Development - Ongoing training provided based on departmental and individual development needs
- Performance Reviews - Regular reviews to support KPI setting, personal objectives, and team goals
- Annual Bonus - Discretionary bonus paid in November, subject to company performance
- Holiday Entitlement - Service-based increase, with one additional day per year of service up to 5 extra days
- Birthday Day Off - An extra day's holiday to celebrate your birthday
- Christmas Shopping Day - An additional day off in December to support Christmas preparations
- Staff Hotel Rates - Discounted rates at member hotels, subject to availability
What You'll Be Doing
A varied operations role split across customer support and data processing:
- Handling hotel queries via Zendesk
- Supporting with rate and room visibility issues, access requests, and general support tickets
- Loading and maintaining hotel rates accurately across multiple systems
- Working heavily with Excel (VLOOKUP + data manipulation essential)
- Building strong relationships with hotel partners
What They're Looking For
- Strong attention to detail (this is absolutely key)
- Comfortable using Excel (VLOOKUP/data handling required)
- Good communication skills, especially written
- Organised, reliable, and able to juggle multiple tasks
Operations & Data Specialist (Excel‑Driven) in Newark on Trent employer: Ambitions Personnel
This company is an exceptional employer, dedicated to investing in its people and fostering a supportive work culture that prioritises employee growth and wellbeing. With a comprehensive benefits package, including private health insurance, ongoing training, and unique perks like a birthday day off and discounted hotel rates, employees are encouraged to thrive both personally and professionally in a dynamic environment. Join a team that values your contributions and offers meaningful opportunities for advancement in a rapidly expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Data Specialist (Excel‑Driven) in Newark on Trent
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and how they invest in their people. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Excel skills! Since this role is Excel-driven, brush up on VLOOKUP and data manipulation. You might even want to prepare a few examples of how you've used these skills in past roles to impress them during the interview.
✨Tip Number 3
Show off your communication skills! Whether it's through your body language or how you articulate your thoughts, make sure to convey your ideas clearly. They’re looking for someone who can build strong relationships, so let your personality shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind as they make their decision.
We think you need these skills to ace Operations & Data Specialist (Excel‑Driven) in Newark on Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations & Data Specialist role. Highlight your Excel skills and any relevant experience with data processing or customer support. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining us at StudySmarter. Mention specific aspects of the job description that resonate with you.
Show Off Your Attention to Detail:Since strong attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at Ambitions Personnel
✨Master Excel Before the Interview
Since this role is heavily Excel-driven, make sure you brush up on your skills, especially VLOOKUP and data manipulation. Practise with sample datasets to demonstrate your proficiency during the interview.
✨Showcase Your Attention to Detail
This company values strong attention to detail, so be prepared to discuss examples from your past experiences where your meticulousness made a difference. Bring along any relevant work samples that highlight your accuracy.
✨Prepare for Customer Support Scenarios
As the role involves handling hotel queries, think of common customer support scenarios you might face. Prepare responses that showcase your problem-solving skills and ability to communicate effectively.
✨Research the Company Culture
Understanding the company's focus on investing in people can help you align your answers with their values. Be ready to discuss how you can contribute to a supportive and growth-oriented environment.
