At a Glance
- Tasks: Assist customers with orders and queries in a friendly, fast-paced environment.
- Company: Join a supportive team in a busy contact centre.
- Benefits: Competitive pay, full training, and potential for future opportunities.
- Other info: Immediate start available; perfect for those seeking short-term roles.
- Why this job: Gain valuable experience while helping customers without sales pressure.
- Qualifications: Customer service experience and excellent communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Customer Service Advisor – Temp-Perm (Inbound Only)
Location: Mansfield
Pay: £12.71 per hour
Hours: Monday to Friday, 8:30am – 5:30pm
Start Dates: Thursday 17th June 2026
The Opportunity
Join a fun, friendly, and supportive customer service team for a busy seasonal campaign! This is a fantastic opportunity to gain valuable experience in a professional contact centre environment — no sales, no pressure, just great service. You’ll receive full training and ongoing support, making it perfect for someone who enjoys helping customers and working in a fast‑paced team setting.
What You’ll Be Doing
- Handling inbound customer calls and emails — no outbound or cold calling
- Assisting customers with placing orders, tracking deliveries, and arranging returns
- Updating customer details and order information accurately on internal systems
- Responding to website and email enquiries quickly and professionally
- Providing friendly, efficient service and resolving customer queries
What We’re Looking For
- Previous customer service or call centre experience (office, retail, or hospitality background also welcome)
- Excellent communication skills – confident, clear, and helpful over the phone and email
- Good computer literacy – comfortable learning new systems
- Reliability and commitment – available for the full duration of the temporary contract
- A positive attitude and team-player approach
Why You’ll Love It
- Friendly, supportive team environment
- Full training provided
- Inbound calls only – no sales targets
- Great short-term role with the potential for future opportunities
If you are available immediately and possess all the relevant skills please call Rebecca now on 01623 600835!
Customer Service Advisor-IMMEDIATE START in Mansfield employer: Ambitions Personnel
Join a vibrant and supportive team as a Customer Service Advisor in Mansfield, where you'll enjoy a friendly work culture focused on delivering exceptional service without the pressure of sales targets. With full training provided and opportunities for future growth, this role is perfect for those looking to develop their skills in a fast-paced environment while making a positive impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor-IMMEDIATE START in Mansfield
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Ambitions Personnel.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Ambitions Personnel. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Service Advisor-IMMEDIATE START in Mansfield
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Ambitions Personnel.
How to prepare for a job interview at Ambitions Personnel
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Ambitions Personnel's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Ambitions Personnel offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
