Customer Care Administrator in Grantham, Lincolnshire

Customer Care Administrator in Grantham, Lincolnshire

Grantham +1 Full-Time 26587 - 37220 £ / year (est.) No home office possible
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Ambitions Personnel

At a Glance

  • Tasks: Manage admin tasks, process orders, and provide top-notch customer service.
  • Company: Friendly company in Grantham with a supportive team of 10.
  • Benefits: £26,587 salary, 25 days holiday, free parking, and pension scheme.
  • Why this job: Join a dynamic team and develop your skills in a fast-paced environment.
  • Qualifications: Proven admin experience and strong communication skills.
  • Other info: Full training provided with excellent support from experienced colleagues.

The predicted salary is between 26587 - 37220 £ per year.

Due to an internal promotion, this company in Grantham is looking for a Customer Care Administrator to join a friendly, bubbly team of 10. As a Customer Care Administrator, you will join an experienced team that will invest in training on all processes, procedures, and systems to ensure your success.

You will need to have proven admin experience and be a confident communicator, able to manage a mix of administrative tasks including keying in job sheets, processing orders, and answering incoming calls. Once fully trained, you will also take orders over the phone, providing excellent customer service to a growing client base.

This is a fast-paced, varied role where attention to detail and the ability to follow multiple service level agreements are essential. Full training will be provided, and you will be supported by a team who are friendly, approachable, and knowledgeable.

Hours: Monday–Thursday 8:30–17:00, Friday 8:30–16:30

Salary: £26,587

Benefits: 25 days holiday plus bank holidays, free parking, 5% pension

If you are organised, adaptable, and enjoy working in a busy customer service environment, this could be the perfect opportunity to join a team where you can develop your skills and make a real impact.

Locations

Grantham Lincolnshire

Customer Care Administrator in Grantham, Lincolnshire employer: Ambitions Personnel

This company in Grantham is an excellent employer, offering a supportive and friendly work environment where employees are valued and encouraged to grow. With comprehensive training provided, a focus on teamwork, and generous benefits including 25 days of holiday and a pension scheme, this role as a Customer Care Administrator presents a fantastic opportunity for those looking to thrive in a dynamic customer service setting.
Ambitions Personnel

Contact Detail:

Ambitions Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Administrator in Grantham, Lincolnshire

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about the team or their approach to customer care.

✨Tip Number 2

Practice your communication skills! Since this role involves a lot of interaction, be ready to demonstrate your confidence in handling calls and queries. We suggest doing mock interviews with friends or family to get comfortable.

✨Tip Number 3

Show off your admin skills! Prepare examples of how you've managed multiple tasks in previous roles. Highlight your attention to detail and ability to follow processes, as these are key for the Customer Care Administrator position.

✨Tip Number 4

Follow up after your application! A quick email thanking them for the opportunity and expressing your enthusiasm can set you apart. Remember, we’re all about making connections, so don’t hesitate to reach out!

We think you need these skills to ace Customer Care Administrator in Grantham, Lincolnshire

Administrative Skills
Communication Skills
Customer Service
Attention to Detail
Organisational Skills
Adaptability
Time Management
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Admin Skills: Make sure to highlight your proven admin experience in your application. We want to see how you've managed tasks like keying in job sheets and processing orders in previous roles.

Be a Confident Communicator: Since you'll be answering calls and taking orders, it's important to showcase your communication skills. Use clear and friendly language in your application to reflect your ability to connect with customers.

Attention to Detail is Key: In a fast-paced role like this, attention to detail is essential. When writing your application, double-check for any typos or errors to demonstrate that you can follow service level agreements effectively.

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to receive your application and get you on the path to joining our friendly team!

How to prepare for a job interview at Ambitions Personnel

✨Know Your Stuff

Before the interview, make sure you understand the role of a Customer Care Administrator. Familiarise yourself with common administrative tasks like processing orders and managing job sheets. This will help you speak confidently about your relevant experience.

✨Show Off Your Communication Skills

As a confident communicator, it's essential to demonstrate your ability to engage with others. Practice answering questions clearly and concisely, and don’t forget to showcase your customer service skills. Think of examples where you've provided excellent service in the past.

✨Be Ready for a Fast-Paced Environment

This role is all about juggling multiple tasks while maintaining attention to detail. Prepare to discuss how you handle busy situations and meet deadlines. Share specific examples of how you've successfully managed similar challenges in previous roles.

✨Ask Questions

At the end of the interview, don’t hesitate to ask questions about the team and training processes. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about the friendly, supportive environment they offer.

Customer Care Administrator in Grantham, Lincolnshire
Ambitions Personnel
Location: Grantham
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