At a Glance
- Tasks: Be the friendly voice for customers, solving queries and ensuring smooth order processing.
- Company: Join a successful, family-owned business with a supportive team culture.
- Benefits: Enjoy a varied role with opportunities for personal growth and development.
- Other info: Dynamic work environment with no two days the same.
- Why this job: Make a real difference in customer experiences while building strong relationships.
- Qualifications: Customer-focused attitude and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you a customer-focused professional who enjoys building relationships, solving problems and making a real difference to the customer experience?
We are working with a successful, growing family-owned business based in Bingham who are looking for a Customer Service Executive to join their friendly and supportive team.
This is a fantastic opportunity for someone who enjoys a varied role, takes ownership of customer queries and wants to become a valued member of a close-knit team.
The Role As a Customer Service Executive, you will be the first point of contact for customers, providing a professional and friendly service from initial enquiry through to order completion and aftersales support.
You will work closely with customers, warehouse, logistics and sales teams to ensure orders are processed smoothly, issues are resolved quickly and customers receive an excellent experience.
No two days will be the same, and you will have the opportunity to build strong relationships while developing your knowledge within a growing business.
Key Responsibilities * Handle customer enquiries via telephone and email, providing a friendly and professional service. * Process customer orders, quotations, invoices and dispatch enquiries accurately. * Manage delivery queries, including late deliveries, failed deliveries, damaged goods and returns. * Liaise with courier companies to resolve issues and ensure deliveries are comple...
Customer Service Executive employer: Ambitions Personnel
Ambitions Personnel offers a dynamic and supportive work environment in Bluntisham, where employees are encouraged to grow and develop their skills in mechanical and electrical maintenance. With a strong focus on equipment reliability and continuous improvement, the company fosters a culture of teamwork and innovation, ensuring that every team member plays a vital role in maintaining high operational standards. Employees benefit from ongoing training opportunities and a commitment to work-life balance, making it an excellent place for those seeking meaningful and rewarding employment.
