Salesforce CRM Specialist
Salesforce CRM Specialist

Salesforce CRM Specialist

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support CRM system projects and enhance marketing and sales efforts with data insights.
  • Company: Join a prestigious international law firm known for its excellence in legal services.
  • Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
  • Why this job: Be part of a team that values innovation and continuous improvement in client management.
  • Qualifications: Experience with CRM systems, preferably OnePlace or Salesforce, and strong Microsoft Office skills required.
  • Other info: Ideal for proactive individuals eager to make an impact in a collaborative setting.

The predicted salary is between 36000 - 60000 £ per year.

Our client, a prestigious international law firm, is seeking a dynamic and proactive CRM Executive to join their Marketing & Business Development team in London. This role focuses on supporting business as usual and long-term strategic projects on their CRM system, Intapp OnePlace. The successful candidate will be instrumental in improving the effectiveness of marketing, sales, and client management efforts through insights, data analytics, dashboards, and reporting.

Key Responsibilities:

  • Maintain high levels of system, data, compliance, and best-practice standards.
  • Continuously improve training programs and incorporate case studies and success stories.
  • Keep training and self-service materials up-to-date.

Experience with CRM systems, ideally using OnePlace or Salesforce. Excellent Microsoft Office skills: Outlook, Word, PowerPoint, and Excel.

Salesforce CRM Specialist employer: Ambition

As a prestigious international law firm based in London, we pride ourselves on being an exceptional employer that values innovation and professional growth. Our collaborative work culture fosters creativity and encourages continuous learning, offering employees ample opportunities for development through tailored training programmes and mentorship. With a commitment to excellence and a focus on employee well-being, we provide a supportive environment where your contributions directly impact our marketing and business development efforts.
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Contact Detail:

Ambition Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce CRM Specialist

✨Tip Number 1

Familiarise yourself with Intapp OnePlace and Salesforce CRM systems. Since the role requires experience with these platforms, having a solid understanding of their functionalities will give you an edge during discussions.

✨Tip Number 2

Brush up on your data analytics skills. The job involves improving marketing and sales efforts through insights and reporting, so being able to demonstrate your ability to analyse and interpret data will be crucial.

✨Tip Number 3

Prepare to discuss your experience with training programmes. Since the role includes improving training materials, think of examples where you've successfully developed or updated training resources in the past.

✨Tip Number 4

Showcase your Microsoft Office skills, particularly in Excel. Be ready to provide examples of how you've used Excel for data management or reporting, as this will be important for maintaining compliance and best practices.

We think you need these skills to ace Salesforce CRM Specialist

CRM System Proficiency
Data Analytics
Dashboard Creation
Reporting Skills
Intapp OnePlace Experience
Salesforce Experience
Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
Attention to Detail
Training Development
Compliance Knowledge
Best Practice Standards
Communication Skills
Project Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Salesforce CRM Specialist position. Tailor your application to highlight how your experience aligns with these requirements.

Highlight Relevant Experience: Emphasise your experience with CRM systems, particularly Intapp OnePlace or Salesforce. Provide specific examples of how you've used data analytics and reporting to improve marketing or client management efforts in previous roles.

Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office applications, especially Excel, as this is crucial for the role. Include any relevant certifications or training that demonstrate your expertise in CRM systems and data management.

Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your enthusiasm for the role and the firm. Discuss how you can contribute to their marketing and business development team and your commitment to maintaining high standards in data compliance and training.

How to prepare for a job interview at Ambition

✨Showcase Your CRM Experience

Be prepared to discuss your previous experience with CRM systems, particularly Salesforce or Intapp OnePlace. Highlight specific projects where you improved marketing or sales efforts through data analytics and reporting.

✨Demonstrate Data-Driven Decision Making

Since the role involves insights and data analytics, come equipped with examples of how you've used data to drive decisions in past roles. This could include metrics you've tracked or reports you've created that led to significant improvements.

✨Emphasise Training and Development Skills

The position requires continuous improvement of training programs. Be ready to discuss any experience you have in developing training materials or conducting training sessions, especially related to CRM systems.

✨Prepare for Technical Questions

Expect questions about Microsoft Office skills, particularly Excel. Brush up on your knowledge of functions, pivot tables, and data visualisation techniques, as these will likely be relevant to the role.

Salesforce CRM Specialist
Ambition
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