At a Glance
- Tasks: Design and run the communications engine for the Business Development & Marketing team.
- Company: Leading professional services organisation with a focus on clarity and consistency.
- Benefits: Competitive salary, exposure to senior leadership, and opportunities for personal growth.
- Other info: Referral scheme available with £200 shopping vouchers for successful candidates.
- Why this job: Shape how the team communicates and evolves in a hands-on, impactful role.
- Qualifications: Experience in internal communications and strong organisational skills required.
The predicted salary is between 50000 - 60000 £ per year.
A leading professional services organisation is seeking a highly organised, proactive BDM Planning and Operations Manager, Communications to design and run the communications engine for its Business Development & Marketing (BDM) function. This role focuses on creating structure, clarity and consistency - building repeatable communications, onboarding and change frameworks that enable the BDM team to operate effectively day to day.
The Planning & Operations Manager will:
- Build and embed a clear, consistent BDM communications framework covering channels, cadence, ownership and approvals.
- Coordinate and deliver core internal communications, including leadership messages, regular updates and priority announcements.
- Design and own the BDM onboarding experience for new joiners, including training plans, a buddy system and feedback mechanisms.
- Plan and support BDM town halls and internal events, shaping messages in partnership with senior stakeholders.
- Coordinate and strengthen BDM engagement across Viva Engage and other internal channels.
- Provide business-as-usual change communications support for new tools and ways of working (e.g. Salesforce).
- Maintain communications calendars, light governance and clear documentation, continuously improving how information is shared.
About the person
The successful candidate will bring:
- Experience in internal communications, operations, planning or business management, ideally within BDM or a complex professional services environment.
- A demonstrable track record of setting up structured, repeatable processes (communications, onboarding, forums).
- Confidence supporting change management and adoption of new tools and processes.
- Excellent written communication skills, strong stakeholder management and a highly organised delivery style.
This is a critical role at the heart of the BDM function, offering close exposure to senior leadership and genuine scope to shape how the team communicates, onboards and evolves. The role is varied, hands-on and ideal for someone motivated by making things clearer, simpler and more effective.
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
BDM Planning and Operations Manager, Communications in London employer: Ambition
As a leading professional services organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our BDM Planning and Operations Manager role offers the unique opportunity to shape communication strategies while working closely with senior leadership in a collaborative environment. With a focus on structured processes and innovative change management, we empower our employees to thrive and make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land BDM Planning and Operations Manager, Communications in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your skills align with their needs, especially in internal communications and operations. We want to see that you understand what makes them tick!
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being articulate and confident will help you stand out. Remember, this role is all about clarity and consistency!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace BDM Planning and Operations Manager, Communications in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications and operations. We want to see how your skills align with the BDM role, so don’t hold back on showcasing relevant achievements!
Showcase Your Organisational Skills:Since this role is all about structure and clarity, give us examples of how you've successfully implemented processes in previous roles. We love seeing candidates who can demonstrate their ability to create repeatable frameworks.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate excellent written communication skills, so make sure your application reflects that by being clear and easy to read.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ambition
✨Know the BDM Framework Inside Out
Before your interview, make sure you understand the BDM communications framework thoroughly. Familiarise yourself with how structured processes can enhance communication and operations. Be ready to discuss how you would build and embed these frameworks effectively.
✨Showcase Your Change Management Skills
Prepare examples of how you've successfully supported change management in previous roles. Highlight your experience with new tools and processes, like Salesforce, and be specific about the strategies you used to ensure smooth adoption.
✨Demonstrate Your Organisational Skills
Since this role requires a highly organised delivery style, come prepared with examples that showcase your ability to manage multiple tasks and maintain clear documentation. Discuss how you’ve created or improved communication calendars and governance in past positions.
✨Engage with Stakeholders Effectively
Be ready to talk about your experience in stakeholder management. Think of instances where you coordinated with senior leaders or facilitated internal events. Show how you shaped messages and ensured clarity in communication across different channels.
