At a Glance
- Tasks: Design and run the communications engine for the Business Development & Marketing team.
- Company: Leading professional services organisation with a focus on clarity and consistency.
- Benefits: Competitive salary, exposure to senior leadership, and opportunities for personal growth.
- Other info: Hands-on role with genuine impact on team effectiveness.
- Why this job: Shape how the team communicates and evolves in a dynamic environment.
- Qualifications: Experience in internal communications and strong organisational skills required.
The predicted salary is between 50000 - 60000 £ per year.
A leading professional services organisation is seeking a highly organised, proactive BDM Planning and Operations Manager, Communications to design and run the communications engine for its Business Development & Marketing (BDM) function. This role focuses on creating structure, clarity and consistency - building repeatable communications, onboarding and change frameworks that enable the BDM team to operate effectively day to day.
The Planning & Operations Manager will:
- Build and embed a clear, consistent BDM communications framework covering channels, cadence, ownership and approvals.
- Coordinate and deliver core internal communications, including leadership messages, regular updates and priority announcements.
- Design and own the BDM onboarding experience for new joiners, including training plans, a buddy system and feedback mechanisms.
- Plan and support BDM town halls and internal events, shaping messages in partnership with senior stakeholders.
- Coordinate and strengthen BDM engagement across Viva Engage and other internal channels.
- Provide business-as-usual change communications support for new tools and ways of working (e.g. Salesforce).
- Maintain communications calendars, light governance and clear documentation, continuously improving how information is shared.
About the person
The successful candidate will bring:
- Experience in internal communications, operations, planning or business management, ideally within BDM or a complex professional services environment.
- A demonstrable track record of setting up structured, repeatable processes (communications, onboarding, forums).
- Confidence supporting change management and adoption of new tools and processes.
- Excellent written communication skills, strong stakeholder management and a highly organised delivery style.
Why this role?
This is a critical role at the heart of the BDM function, offering close exposure to senior leadership and genuine scope to shape how the team communicates, onboards and evolves. The role is varied, hands-on and ideal for someone motivated by making things clearer, simpler and more effective.
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
BDM Communications & Onboarding Operations Lead in London employer: Ambition
As a leading professional services organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our BDM Communications & Onboarding Operations Lead role offers the opportunity to work closely with senior leadership, shaping effective communication strategies while enjoying a supportive environment that encourages innovation and collaboration. With comprehensive onboarding experiences and a commitment to continuous improvement, we ensure our employees are equipped to thrive in their roles and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land BDM Communications & Onboarding Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your skills align with their needs, especially in communications and operations. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. Focus on showcasing your experience in internal communications and change management – that’s what they’re after!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace BDM Communications & Onboarding Operations Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications and operations. We want to see how your skills align with the BDM function, so don’t hold back on showcasing relevant achievements!
Showcase Your Organisational Skills:This role is all about structure and clarity, so be sure to demonstrate your organisational prowess in your application. Use examples that illustrate how you've built repeatable processes or managed complex projects effectively.
Communicate Clearly:Since excellent written communication is key for this position, ensure your application is clear, concise, and free of jargon. We appreciate a straightforward approach that reflects your ability to convey messages effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ambition
✨Know Your Communications Framework
Familiarise yourself with the key elements of a communications framework. Be ready to discuss how you would build and embed a clear, consistent BDM communications strategy, covering channels and approvals. This shows you understand the role's core responsibilities.
✨Showcase Your Organisational Skills
Prepare examples that highlight your experience in creating structured processes. Discuss specific instances where you've designed onboarding experiences or coordinated internal communications. This will demonstrate your ability to bring clarity and consistency to the team.
✨Engage with Change Management
Be prepared to talk about your experience with change management and how you've supported the adoption of new tools. Mention any relevant tools like Salesforce and how you’ve helped teams transition smoothly, showcasing your proactive approach.
✨Communicate Effectively
Since excellent written communication is crucial for this role, practice articulating your thoughts clearly. Prepare to discuss how you would shape messages for leadership updates and town halls, ensuring you convey your strong stakeholder management skills.
