Legal E-Biller

If you are an experienced e-billing professional looking to take real ownership of a complex, client-facing billing function, this could be the right next step for you.

Our client, a prominent international law firm, is looking for an E-Billing Specialist to join a collaborative, technically focused team in Belfast. You will play a central role in the firm's working capital cycle, managing the e-billing process end to end and ensuring a consistently accurate and responsive service for a varied client base.

This is a role for someone who enjoys getting into the detail, building strong working relationships and finding better ways of doing things. Alongside your day-to-day responsibilities, you will share your expertise with colleagues and help the team adapt to evolving client requirements.

What you\'ll be doing

• Liaise with the Disbursements team to ensure relevant entries are passed on efficiently and are available for upload when required.
• Provide training and guidance to colleagues on e-billing systems, processes and client requirements, contributing to projects as team priorities develop.
• Keep client guidelines and rates accurate and up to date within the eBilling Hub, and ensure Outside Counsel Guidelines are reflected throughout the billing process.
• Manage the e-billing inbox, prioritising workloads and responding to queries in a timely and professional manner.
• Work with Working Capital teams to track outstanding e-bills, remove barriers and support payment within agreed terms.
• Investigate and resolve rejected invoices and e-billing queries, coordinating with colleagues and clients to keep bills moving without delay.
• Coordinate accruals, budgets and reporting, ensuring portal submissions are accurate and submitted on time.
• Act as the primary point of contact for client e-billing onboarding requests, working directly with client teams and providers to gather the information needed for a successful setup.
• Maintain internal guidance materials and an advisory resource to support good e-billing practice across the firm.
• Maintain effective connectivity with client e-billing portals and resolve submission issues with client teams and providers.
• Keep fee earners and internal stakeholders informed of onboarding progress, outstanding actions and requirements throughout the process.
• Manage day-to-day e-billing activity, ensuring invoices are submitted accurately, promptly and in line with individual client requirements.
• Work with the Systems team to identify efficiencies in existing billing processes and reporting.
• Build strong working relationships across the business to support a consistent and responsive e-billing service.

What we\'re looking for

• A proactive, solutions-focused approach and the confidence to take ownership of queries through to resolution.
• Strong proficiency in Microsoft Office, particularly Excel, alongside solid numeracy and analytical skills.
• Excellent attention to detail with strong organisational skills and the ability to communicate clearly and professionally with a range of stakeholders.
• Proven experience working in a complex e-billing environment, with a sound understanding of e-billing systems, requirements and processes.
• Experience within a billing function and familiarity with computerised billing systems, ideally gained within a finance or legal environment.

Nice to have

• A collaborative working style with a genuine willingness to share knowledge and support colleagues.
• A track record of identifying opportunities to improve processes and translating ideas into practical enhancements.
• Experience building productive working relationships with clients, providers and colleagues at varying levels of seniority.

This is a genuinely varied role within a well-established international law firm that places real value on its operational and finance functions. You will have the scope to contribute beyond your day-to-day remit, helping to shape how e-billing is delivered as the team and its client base continue to evolve.