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- Tasks: Support CRM system projects and enhance marketing and client management efforts.
- Company: Join a prestigious international law firm known for its excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Be part of a team that values innovation and continuous improvement in client relations.
- Qualifications: Experience with CRM systems, preferably OnePlace or Salesforce, and strong Microsoft Office skills required.
- Other info: Ideal for proactive individuals looking to make an impact in a leading firm.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a prestigious international law firm, is seeking a dynamic and proactive CRM Executive to join their Marketing & Business Development team in London. This role focuses on supporting business as usual and long-term strategic projects on their CRM system, Intapp OnePlace. The successful candidate will be instrumental in improving the effectiveness of marketing, sales, and client management efforts through insights, data analytics, dashboards, and reporting.
Key responsibilities include:
- Maintaining high levels of system, data, compliance, and best-practice standards.
- Continuously improving training programs and incorporating case studies and success stories.
- Keeping training and self-service materials up-to-date.
Experience with CRM systems, ideally using OnePlace or Salesforce, is required. Excellent Microsoft Office skills: Outlook, Word, PowerPoint, and Excel are also essential.
CRM Specialist - Salesforce employer: Ambition
Contact Detail:
Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist - Salesforce
✨Tip Number 1
Familiarise yourself with Intapp OnePlace and Salesforce. Since the role requires experience with these CRM systems, having a solid understanding of their functionalities will give you an edge during discussions.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data analytics to drive marketing or sales initiatives in previous roles. Be ready to discuss these examples in detail during your interview.
✨Tip Number 3
Highlight your experience in creating training materials or conducting training sessions. This is crucial for the role, so be prepared to share specific instances where you improved training programs or resources.
✨Tip Number 4
Network with professionals in the legal sector or those who work with CRM systems. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace CRM Specialist - Salesforce
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the CRM Specialist position. Highlight your experience with CRM systems, particularly Salesforce or Intapp OnePlace, in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your proficiency in data analytics, reporting, and Microsoft Office applications, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the firm. Mention specific examples of how you've improved CRM processes or training programs in previous roles, demonstrating your proactive approach.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Ambition
✨Showcase Your CRM Experience
Make sure to highlight your experience with CRM systems, especially if you've worked with Intapp OnePlace or Salesforce. Be prepared to discuss specific projects where you improved marketing or sales efforts through data analytics.
✨Demonstrate Data-Driven Decision Making
Since the role involves insights and reporting, be ready to share examples of how you've used data to drive decisions in previous roles. Discuss any dashboards or reports you've created and the impact they had on business outcomes.
✨Emphasise Training and Development Skills
The position requires continuous improvement of training programs. Talk about your experience in developing training materials or conducting sessions, and how you’ve incorporated case studies to enhance learning.
✨Be Proficient with Microsoft Office
As excellent Microsoft Office skills are essential, prepare to demonstrate your proficiency in Outlook, Word, PowerPoint, and Excel. You might be asked to perform a task or provide examples of how you've used these tools effectively in your work.
