At a Glance
- Tasks: Lead a global broker initiative and manage client relationships in a dynamic law firm.
- Company: International law firm with a strong global presence and innovative client programmes.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Opportunity to work with senior stakeholders and drive revenue growth across regions.
- Why this job: Shape a new programme and build strategic relationships in the insurance market.
- Qualifications: Experience in client account management and a strong understanding of the insurance market.
The predicted salary is between 36000 - 60000 £ per year.
An international law firm with a major global presence is expanding its client programme and is looking for a talented Client Relationship Manager to shape and lead a newly designed broker initiative. This role is ideal for someone who understands the insurance market and thrives on building strategic, senior-level relationships. It blends global client account management with a strong broker-focused remit — offering visibility, influence and the chance to genuinely make an impact.
You’ll take ownership of a new global broker programme, working closely with an engaged lead partner, a well-connected Client Relationship Director, and colleagues across the global BD and Client Account Management teams. Alongside the broker programme, you will also manage several clients within the firm’s wider Global Client Programme. You’ll play a key part in embedding the programme internationally, improving coordination, gathering insight, and ensuring the firm maintains strong and productive relationships with both brokers and clients.
Key responsibilities:- Lead the global Client Account Management on the new broker initiative, ensuring it becomes fully embedded across regions.
- Build relationships with senior broker and client contacts, including claims, legal, procurement and C-suite stakeholders.
- Develop and deliver global client and broker plans with clear commercial and strategic objectives.
- Create and maintain relationship maps, account plans and market intelligence.
- Identify opportunities for revenue growth and support cross-selling across jurisdictions and practice areas.
- Support partners in broadening their networks and deepening relationships using market insight and thought leadership.
- Monitor pipeline activity, identify at-risk work and support planning to protect and grow revenue.
- Provide insights for pitches and support consistent global delivery on client and broker opportunities.
- Strong understanding of the insurance market, ideally including broker relationships.
- Client Account Management / Relationship experience within a professional services environment – such as Legal or Insurance.
- Excellent stakeholder management and relationship-building abilities.
- Highly organised, proactive, and confident managing multiple workstreams.
Client Relationship Manager employer: Ambition
Ambition is an exceptional employer that fosters a dynamic work culture in London, where employees are encouraged to grow professionally while tackling complex investigations in corporate insolvency. With hybrid working arrangements, comprehensive study support, and generous holiday options, team members enjoy a balanced work-life experience while engaging in high-profile international cases that enhance their career trajectory.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance market. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building those senior-level relationships is key!
✨Tip Number 2
Show your expertise! When you’re chatting with brokers or clients, share insights and market intelligence that demonstrate your understanding of the industry. This will help you stand out and position yourself as a valuable partner.
✨Tip Number 3
Be proactive in following up! After meeting someone, send a quick message to thank them for their time and keep the conversation going. This shows you’re genuinely interested in building a relationship and can lead to future opportunities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Client Relationship Manager role. Plus, it’s a great way to show your commitment to joining our team and making an impact in the global broker programme.
We think you need these skills to ace Client Relationship Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in client account management and any relevant relationships you've built in the insurance market. We want to see how you can bring value to our global broker initiative!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and driven revenue growth in the past. We love a good story that showcases your skills!
Showcase Your Stakeholder Management Skills:In your application, emphasise your ability to build relationships with senior stakeholders. Whether it's claims, legal, or C-suite contacts, we want to know how you've navigated these relationships in previous roles. Make it clear that you can handle the high-level interactions this job requires!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team at StudySmarter!
How to prepare for a job interview at Ambition
✨Know Your Market
Make sure you brush up on your knowledge of the insurance market, especially broker relationships. Being able to discuss current trends and challenges will show that you’re not just familiar with the basics but are genuinely engaged with the industry.
✨Build Your Relationship Maps
Before the interview, create a relationship map of key stakeholders you might encounter in the role. Think about how you would approach building relationships with senior broker and client contacts, and be ready to share your strategies during the interview.
✨Showcase Your Organisational Skills
This role requires managing multiple workstreams, so be prepared to discuss how you stay organised and proactive. Share specific examples of how you've successfully juggled various projects in the past, highlighting your ability to prioritise effectively.
✨Prepare for Insightful Discussions
Think about potential insights you could provide for pitches or client opportunities. Be ready to discuss how you would use market intelligence to identify revenue growth opportunities and support cross-selling across jurisdictions.
