Ambition Institute in Birmingham is hiring a Customer Service Associate to deliver excellent support to applicants and participants. You’ll log and resolve queries, provide accurate programme information, and maintain quality records.
The role is hybrid, with office days in Birmingham, London or Manchester, reporting to the Customer Service Manager. We’re seeking friendly, responsive team players who can explain information clearly, escalate when needed and contribute to continuous service
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Impactful Customer Experience Associate – Hybrid in Birmingham employer: Ambition
Ambition is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take ownership of their roles while shaping a global internal audit programme. With a strong focus on professional development, employees are provided with ample growth opportunities and the chance to work alongside senior stakeholders in a dynamic international environment. Located in a vibrant city, Ambition offers a unique blend of flexibility and support, making it an ideal place for those seeking meaningful and rewarding employment.
