At a Glance
- Tasks: Design and run the communications engine for the Business Development & Marketing team.
- Company: Leading professional services organisation with a focus on clarity and consistency.
- Benefits: Competitive salary, exposure to senior leadership, and opportunities for personal growth.
- Other info: Hands-on role with genuine impact on team effectiveness.
- Why this job: Shape how the team communicates and evolves in a dynamic environment.
- Qualifications: Experience in internal communications and strong organisational skills.
The predicted salary is between 50000 - 60000 £ per year.
A leading professional services organisation is seeking a highly organised, proactive BDM Planning and Operations Manager, Communications to design and run the communications engine for its Business Development & Marketing (BDM) function. This role focuses on creating structure, clarity and consistency - building repeatable communications, onboarding and change frameworks that enable the BDM team to operate effectively day to day.
The Planning & Operations Manager will:
- Build and embed a clear, consistent BDM communications framework covering channels, cadence, ownership and approvals.
- Coordinate and deliver core internal communications, including leadership messages, regular updates and priority announcements.
- Design and own the BDM onboarding experience for new joiners, including training plans, a buddy system and feedback mechanisms.
- Plan and support BDM town halls and internal events, shaping messages in partnership with senior stakeholders.
- Coordinate and strengthen BDM engagement across Viva Engage and other internal channels.
- Provide business-as-usual change communications support for new tools and ways of working (e.g. Salesforce).
- Maintain communications calendars, light governance and clear documentation, continuously improving how information is shared.
The successful candidate will bring:
- Experience in internal communications, operations, planning or business management, ideally within BDM or a complex professional services environment.
- A demonstrable track record of setting up structured, repeatable processes (communications, onboarding, forums).
- Confidence supporting change management and adoption of new tools and processes.
- Excellent written communication skills, strong stakeholder management and a highly organised delivery style.
This is a critical role at the heart of the BDM function, offering close exposure to senior leadership and genuine scope to shape how the team communicates, onboards and evolves. The role is varied, hands-on and ideal for someone motivated by making things clearer, simpler and more effective.
BDM Communications & Onboarding Operations Lead employer: Ambition
As a leading professional services organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our BDM Communications & Onboarding Operations Lead role offers the opportunity to engage closely with senior leadership while shaping effective communication strategies that enhance team performance. With a commitment to continuous improvement and a supportive environment, we empower our employees to thrive and make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land BDM Communications & Onboarding Operations Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Engage with companies on platforms like LinkedIn. Comment on their posts, share relevant content, and show your interest in their work. This can help you get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how you align with their mission, especially in areas like internal communications and onboarding processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace BDM Communications & Onboarding Operations Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications and operations. We want to see how your skills align with the BDM function and the specific requirements of the role.
Showcase Your Organisational Skills:Since this role is all about structure and clarity, don’t shy away from sharing examples of how you've set up repeatable processes in your previous roles. We love seeing candidates who can demonstrate their organisational prowess!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language that reflects your excellent written communication skills. Remember, we’re looking for someone who can make complex information simple!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ambition
✨Know the BDM Inside Out
Before your interview, dive deep into the Business Development & Marketing (BDM) function. Understand their goals, challenges, and how effective communication plays a role in their success. This knowledge will help you tailor your responses and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role is all about structure and clarity, be ready to discuss specific examples of how you've implemented organised processes in previous roles. Prepare to share stories about how you’ve designed onboarding experiences or managed communications effectively.
✨Engage with Stakeholders
Highlight your experience in stakeholder management during the interview. Be prepared to discuss how you've collaborated with senior leaders and other teams to shape messages and deliver impactful communications. This will demonstrate your ability to work cross-functionally.
✨Prepare for Change Management Questions
Expect questions around change management and tool adoption, especially regarding new systems like Salesforce. Think of examples where you've successfully supported teams through transitions, and be ready to explain your approach to ensuring smooth adoption of new processes.
