At a Glance
- Tasks: Lead global eBilling teams and drive operational excellence in a dynamic environment.
- Company: Join a prestigious global law firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, leadership opportunities, and a chance to influence global processes.
- Other info: Opportunity for significant career growth and impact in a fast-paced global setting.
- Why this job: Shape the future of eBilling while managing high-performing international teams.
- Qualifications: Extensive eBilling experience and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
A large global law firm are looking for an experienced
Senior Manager, Global e Billing to lead and develop its global e Billing support function.
This is a strategic leadership opportunity for an individual with deep e Billing expertise, strong people management capabilities, and a passion for driving operational excellence, process improvement, and technology innovation.
The Opportunity
Reporting into senior leadership, you will oversee multiple global e Billing teams responsible for inventory management, timekeeper maintenance, and operational support.
You will play a key role in shaping the future direction of the function, driving automation initiatives, improving reporting capabilities, and ensuring the delivery of a high-quality service to stakeholders across an international business.
This role offers significant exposure to senior stakeholders and the opportunity to influence global processes, technology strategy, and team performance across multiple regions.
Key Responsibilities
- Lead and develop global e Billing operations teams, ensuring the delivery of service against defined KPIs and SLAs.
- Drive continuous improvement initiatives across e Billing processes, workflows, and reporting capabilities.
- Develop and implement operational strategies to enhance efficiency, quality, and service delivery.
- Identify opportunities to automate manual processes and leverage technology to improve performance.
- Collaborate with finance, technology, and business stakeholders to deliver strategic projects and operational enhancements.
- Manage, mentor, and develop a team of managers and supervisors across multiple jurisdictions and time zones.
- Produce regular management reporting and performance insights for senior leadership.
- Foster a culture of accountability, collaboration, and continuous improvement.
About You
You will be a seasoned e Billing professional with a proven track record of leading large-scale global teams within a complex professional services, legal, or corporate environment.
Key requirements include
- Extensive experience within e Billing operations and support.
- Strong leadership experience managing sizeable, internationally distributed teams.
- Demonstrable success driving process improvement, automation, and operational transformation initiatives.
- Experience working with leading e Billing platforms such as Legal Tracker, Ty Metrix 360, Collaborati, Counsel Link, Passport, or similar systems.
- Strong technology focus with the ability to leverage reporting and financial systems to improve team performance.
- Excellent communication and stakeholder management skills.
- Highly organised, analytical, and solutions-focused approach.
- Ability to thrive within a fast-paced, evolving global environment.
Why Apply?
This is an outstanding opportunity to join a highly respected global organisation in a senior leadership capacity.
The role offers significant scope to influence strategy, drive transformation, and lead a critical global function while managing and developing high-performing international teams.
For a confidential discussion, please get in touch.
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme?
We offer £200 in shopping vouchers for every referred candidate who we place in a role.
Terms & Conditions Apply.
Senior Manager - Global Ebilling in London employer: Ambition Europe Limited Careers
Join a leading Big 4 Accountancy Practice in London, where you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With benefits like hybrid working, a generous holiday package, and private medical insurance, we ensure our team members enjoy a balanced and rewarding professional life while making a significant impact in the financial services sector.
Contact Details:
Ambition Europe Limited Careers Recruitment Team
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