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For Companies At a Glance
- Tasks: Service, maintain, and repair domestic heating systems while ensuring customer satisfaction.
- Company: Join a supportive and growing organisation in Norwich with a focus on employee wellbeing.
- Benefits: Flexible working hours, company vehicle, bonuses, and professional development support.
- Other info: Participate in team social events and enjoy enhanced maternity/paternity packages.
- Why this job: Enjoy long-term stability and excellent career progression in a forward-thinking environment.
- Qualifications: Must have essential gas qualifications and strong customer service skills.
Ambitek are recruiting on behalf of our client for an experienced and qualified Heating Engineer to join their busy and expanding team in Norwich. This is an excellent opportunity for a skilled Gas Engineer seeking long-term stability, strong earning potential, flexible working patterns, and a comprehensive benefits package within a supportive and growing organisation.
The Role
As a Heating Engineer, you will be responsible for servicing, maintaining, and repairing domestic heating and hot water systems within customer properties. You will ensure all systems operate safely and efficiently while delivering a high standard of workmanship and customer care.
Key Responsibilities
- Carry out servicing, maintenance, and repair works across domestic properties throughout the region
- Diagnose faults and complete repairs efficiently and safely
- Deliver excellent customer service when interacting with customers and tenants
- Provide updates on work progress and complete required paperwork both electronically and manually
- Ensure full compliance with Health & Safety legislation, Risk Assessments, Safe Systems of Work, and COSHH procedures
- Follow stock ordering and auditing procedures to maintain availability of required parts
- Participate in an out-of-hours evening and weekend call-out rota
Requirements
- Previous experience working as a Heating Engineer / Gas Engineer
- Essential gas qualifications:
- CCN1
- CENWAT
- HTR1
- CKR1
Working Hours
- Flexible working patterns available:
- Option 1: Monday to Friday 8:00am – 5:00pm, 40 hours per week
- Option 2: 4 days per week 8:00am – 7:00pm, 40 hours per week, Shift enhancement up to £4,160 per annum
- Option 3: Monday to Friday 8:00am – 5:30pm, 42.5 hours per week, Shift enhancement up to £2,749 per annum (1-hour lunch break daily plus evening and weekend call-out rota)
What’s On Offer
- Company vehicle and fuel card
- Bonus and enhanced payment opportunities
- Support for professional qualifications and development
- Employee wellbeing programme
- Occupational health and counselling support
- Service-related annual leave awards
- Enhanced maternity and paternity packages
- Dental / Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- Team social events and activities
This is a fantastic opportunity for a motivated Heating Engineer looking to join a forward-thinking employer offering excellent benefits, career progression, and long-term job security. To apply, please submit your CV today.
Heating Engineer – Dual Fuel in Norwich employer: Ambitek Limited
Contact Detail:
Ambitek Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heating Engineer – Dual Fuel in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and gas industry. You never know who might have a lead on a job or can put in a good word for you. Plus, attending industry events can help you meet potential employers face-to-face.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work or any certifications, bring them along to interviews. It’s a great way to demonstrate your expertise as a Heating Engineer and make a lasting impression.
✨Tip Number 3
Prepare for the interview by researching the company. Understand their values and what they’re looking for in a Heating Engineer. This will help you tailor your answers and show that you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities for skilled Heating Engineers like you. Plus, it’s a straightforward process, and we’re here to support you every step of the way.
We think you need these skills to ace Heating Engineer – Dual Fuel in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Heating Engineer. Focus on your gas qualifications and any relevant work you've done in servicing, maintaining, and repairing heating systems. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since customer care is key in this role, don’t forget to mention any experiences where you’ve delivered excellent service. We love candidates who can communicate well and have a friendly approach, so let that shine through in your application!
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points for your responsibilities and achievements to make it easy for us to read. We appreciate clarity, and it helps us see your qualifications at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Ambitek Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heating systems and gas qualifications. Be ready to discuss your experience with servicing, maintaining, and repairing domestic heating systems, as well as any specific challenges you've faced in the past.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to share examples of how you've delivered excellent customer service. Think about times when you went above and beyond to ensure customer satisfaction, and be ready to explain how you handle difficult situations.
✨Safety First
Familiarise yourself with Health & Safety legislation and procedures relevant to the role. You might be asked about your approach to risk assessments and safe working practices, so having a solid understanding will show that you take safety seriously.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the role and helps you determine if it's the right fit for you.