At a Glance
- Tasks: Lead technical delivery on complex projects and ensure compliance with industry standards.
- Company: Join a dynamic team at Ambit, part of the innovative Workplace Futures Group.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Opportunity to mentor junior staff and grow within a rapidly expanding company.
- Why this job: Make a real impact in workplace transformation and sustainability.
- Qualifications: Strong background in building services and proven experience in client-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
About Workplace Futures Group (WFG) WFG is a privately owned group with over 30 years of trading history, providing end-to-end workplace solutions through a portfolio of specialist businesses: Ambit, Modus, Plattform, Two, and Mytr. We have delivered £1.7 billion worth of projects since our inception in 1991. Together, we are building a reputation as a true "one-stop shop" for workplace transformation—combining design, delivery, and innovation to create spaces that inspire and perform. Our growth has been driven by a consistent focus on integrity, innovation, and delivery excellence—values that underpin everything we do.
About Ambit Ambit is a dynamic rapidly growing, delivering high-profile and technically complex commercial retrofit projects. We are quickly becoming a go-to partner for clients looking to modernise and decarbonise their estates. Our expertise spans retrofit, decarbonisation, and high-quality commercial fit-out, with a reputation for delivering complex projects at pace without compromising quality.
Role Purpose The Senior Technical Services Manager provides senior technical leadership across multiple projects or a single complex project. The role is responsible for ensuring consistent application of Ambit's technical standards, managing technical risk, and supporting successful project outcomes from tender stage through to handover. The STSM acts as the key escalation point for technical matters and plays a critical role in developing and supporting the Technical Services team.
Skills, Knowledge & Experience
- Essential
- Strong background in building services / MEP contracting
- Proven experience leading technical delivery on complex commercial projects
- Excellent knowledge of UK Building Regulations, standards, and best practice
- Strong coordination, problem-solving, and risk management skills
- Proven experience in client facing roles previously.
- Proficiency in Procore or similar Document Control Programmes
- Experience mentoring and supporting junior technical staff
- Desirable
- Chartered Engineer or working towards chartership
- Experience managing multiple projects concurrently
- Strong client-facing and stakeholder management capability
Generic Responsibilities
- Provide technical leadership, governance, and assurance across allocated projects
- Ensure compliance with statutory requirements, Employer's Requirements, and industry best practice
- Identify, manage, and mitigate technical and design risk
- Support development, mentoring, and performance management of TSMs and ATSMs
- Promote Ambit's values, quality standards, and continuous improvement culture
- Collaborate closely with Commercial, Design, Construction, and Sustainability teams
Role-Specific Responsibilities
- Pre-Construction & Tendering
- Lead technical input on complex, high-value, or high-risk tenders
- Provide guidance and oversight to TSMs and ATSMs during tender reviews
- Identify key technical risks, assumptions, opportunities, and constraints
- Coordinate technical inputs across multiple TSMs where required
- Review and sign-off technical content of tender submissions
- Support bid strategy development and attend post-tender interviews as required
- Supply Chain & Procurement
- Support selection and management of MEP subcontractors and specialist consultants
- Review subcontractor proposals for technical compliance, risk, and value
- Chair or support mid-bid and post-tender technical interviews
- Assist the Commercial Manager with technical aspects of package orders and Kick Off Meetings
- Work with the Head of Technical Services to maintain a robust and capable supply chain
- Design Management & Delivery
- Provide overall technical oversight of allocated projects
- Ensure coordinated, compliant, and buildable design solutions
- Produce, drive and review design programmes, technical project trackers, and interface schedules
- A deep understanding of Document Control Software
- Support resolution of complex technical, coordination, or statutory issues
- A proactive attitude towards project tasks
- Quality, Compliance & Risk Management
- Ensure quality management processes are implemented and followed
- Oversee technical reviews, inspections, and validation activities
- Challenge designs and installations to ensure compliance and best practice
- Escalate and manage technical risks that may impact programme, cost, or quality
Senior Technical Services Manager in London employer: Ambit
Workplace Futures Group (WFG) is an exceptional employer, offering a dynamic work environment that fosters innovation and integrity. With over 30 years of experience in delivering complex commercial projects, employees benefit from a culture of continuous improvement and professional growth, alongside opportunities to mentor and lead within a supportive team. Located in a thriving sector, WFG provides a unique chance to contribute to meaningful workplace transformations while enjoying a collaborative atmosphere that values every team member's input.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Services Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their projects, values, and challenges. When we show genuine interest and knowledge about WFG and Ambit, it’ll definitely set us apart from the competition.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or mentors to refine your answers and boost your confidence. We want to be ready to tackle those tricky questions about technical leadership and project management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Technical Services Manager in London
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your background in building services and MEP contracting. We want to see how your experience aligns with the role, especially in leading technical delivery on complex projects.
Be Specific About Your Skills:Don’t just list your skills—give us examples! Talk about your problem-solving abilities and how you've managed technical risks in past projects. This will help us understand how you can contribute to our team.
Know the Regulations:Make sure you mention your knowledge of UK Building Regulations and best practices. This is crucial for the Senior Technical Services Manager role, so show us you’re up to speed with the latest standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Ambit
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of building services and MEP contracting. Be ready to discuss specific projects you've led, especially those that were complex or high-profile. This will show that you have the experience needed for the Senior Technical Services Manager role.
✨Familiarise Yourself with Regulations
Since the role requires a solid understanding of UK Building Regulations and best practices, take some time to review these before your interview. Being able to reference specific regulations and how they apply to your past projects will demonstrate your expertise and preparedness.
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored junior staff or led teams in previous roles. Highlight your problem-solving and risk management skills, as these are crucial for the position. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Since client-facing experience is essential, think of instances where you've successfully managed client relationships or collaborated with stakeholders. Be ready to discuss how you handle technical discussions with non-technical clients, as this will be key in your new role.
