At a Glance
- Tasks: Lead technical delivery on complex projects and ensure compliance with industry standards.
- Company: Join a dynamic team at Ambit, part of the innovative Workplace Futures Group.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Opportunity to mentor junior staff and work on high-profile projects.
- Why this job: Make a real impact in workplace transformation and sustainability.
- Qualifications: Strong background in building services and proven experience in client-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
About Workplace Futures Group (WFG) WFG is a privately owned group with over 30 years of trading history, providing end-to-end workplace solutions through a portfolio of specialist businesses: Ambit, Modus, Plattform, Two, and Mytr. We have delivered £1.7 billion worth of projects since our inception in 1991. Together, we are building a reputation as a true “one-stop shop” for workplace transformation—combining design, delivery, and innovation to create spaces that inspire and perform. Our growth has been driven by a consistent focus on integrity, innovation, and delivery excellence—values that underpin everything we do.
About Ambit Ambit is a dynamic rapidly growing, delivering high-profile and technically complex commercial retrofit projects. We are quickly becoming a go-to partner for clients looking to modernise and decarbonise their estates. Our expertise spans retrofit, decarbonisation, and high-quality commercial fit-out, with a reputation for delivering complex projects at pace without compromising quality.
Role Purpose The Senior Technical Services Manager provides senior technical leadership across multiple projects or a single complex project. The role is responsible for ensuring consistent application of Ambit’s technical standards, managing technical risk, and supporting successful project outcomes from tender stage through to handover. The STSM acts as the key escalation point for technical matters and plays a critical role in developing and supporting the Technical Services team.
Skills, Knowledge & Experience
- Essential
- Strong background in building services / MEP contracting
- Proven experience leading technical delivery on complex commercial projects
- Excellent knowledge of UK Building Regulations, standards, and best practice
- Strong coordination, problem-solving, and risk management skills
- Proven experience in client facing roles previously.
- Proficiency in Procore or similar Document Control Programmes
- Experience mentoring and supporting junior technical staff
- Desirable
- Chartered Engineer or working towards chartership
- Experience managing multiple projects concurrently
- Strong client-facing and stakeholder management capability
Generic Responsibilities
- Provide technical leadership, governance, and assurance across allocated projects
- Ensure compliance with statutory requirements, Employer’s Requirements, and industry best practice
- Identify, manage, and mitigate technical and design risk
- Support development, mentoring, and performance management of TSMs and ATSMs
- Promote Ambit’s values, quality standards, and continuous improvement culture
- Collaborate closely with Commercial, Design, Construction, and Sustainability teams
Role-Specific Responsibilities
- Pre-Construction & Tendering
- Lead technical input on complex, high-value, or high-risk tenders
- Provide guidance and oversight to TSMs and ATSMs during tender reviews
- Identify key technical risks, assumptions, opportunities, and constraints
- Coordinate technical inputs across multiple TSMs where required
- Review and sign-off technical content of tender submissions
- Support bid strategy development and attend post-tender interviews as required
- Supply Chain & Procurement
- Support selection and management of MEP subcontractors and specialist consultants
- Review subcontractor proposals for technical compliance, risk, and value
- Chair or support mid-bid and post-tender technical interviews
- Assist the Commercial Manager with technical aspects of package orders and Kick Off Meetings
- Work with the Head of Technical Services to maintain a robust and capable supply chain
- Design Management & Delivery
- Provide overall technical oversight of allocated projects
- Ensure coordinated, compliant, and buildable design solutions
- Produce, drive and review design programmes, technical project trackers, and interface schedules
- A deep understanding of Document Control Software
- Support resolution of complex technical, coordination, or statutory issues
- A proactive attitude towards project tasks
- Quality, Compliance & Risk Management
- Ensure quality management processes are implemented and followed
- Oversee technical reviews, inspections, and validation activities
- Challenge designs and installations to ensure compliance and best practice
- Escalate and manage technical risks that may impact programme, cost, or quality
AV Technical & Service Manager in London employer: Ambit
Workplace Futures Group (WFG) is an exceptional employer, offering a dynamic work environment that fosters innovation and integrity. With over 30 years of experience in delivering complex commercial projects, employees benefit from a culture of continuous improvement and professional growth, alongside opportunities to lead impactful initiatives in workplace transformation. Located in a thriving sector, WFG provides a supportive atmosphere where technical expertise is valued, and team members are encouraged to develop their skills while contributing to meaningful projects that modernise and decarbonise estates.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technical & Service Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of AV Technical & Service Manager. Highlight your problem-solving skills and technical expertise to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace AV Technical & Service Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AV Technical & Service Manager role. Highlight your experience in building services and any relevant projects you've led. We want to see how your skills align with our needs!
Showcase Your Leadership Skills:Since this role involves providing technical leadership, don’t forget to showcase your experience in mentoring and managing teams. Share specific examples of how you've supported junior staff or led complex projects.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ambit
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of building services and MEP contracting. Be ready to discuss specific projects you've led, focusing on the technical challenges you faced and how you overcame them. This will show that you have the expertise WFG is looking for.
✨Understand the Company Values
Familiarise yourself with WFG's values of integrity, innovation, and delivery excellence. Think of examples from your past experiences that align with these values, and be prepared to share them during the interview. This will demonstrate that you're a good cultural fit.
✨Prepare for Client-Facing Scenarios
Since the role involves client interaction, think about your previous experiences in client-facing roles. Prepare to discuss how you've managed client expectations and resolved issues. Highlight your communication skills and ability to build relationships.
✨Showcase Your Leadership Skills
As a Senior Technical Services Manager, you'll need to lead teams and mentor junior staff. Be ready to talk about your leadership style and provide examples of how you've successfully guided teams through complex projects. This will illustrate your capability to support and develop others.
