At a Glance
- Tasks: Lead technical delivery on complex projects and ensure compliance with industry standards.
- Company: Join a dynamic team at Ambit, part of the innovative Workplace Futures Group.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Opportunity to mentor junior staff and work on high-profile projects.
- Why this job: Make a real impact in workplace transformation and sustainability.
- Qualifications: Strong background in building services and proven experience in client-facing roles.
The predicted salary is between 60000 - 80000 £ per year.
About Workplace Futures Group (WFG) WFG is a privately owned group with over 30 years of trading history, providing end-to-end workplace solutions through a portfolio of specialist businesses: Ambit, Modus, Plattform, Two, and Mytr. We have delivered £1.7 billion worth of projects since our inception in 1991. Together, we are building a reputation as a true “one-stop shop” for workplace transformation—combining design, delivery, and innovation to create spaces that inspire and perform. Our growth has been driven by a consistent focus on integrity, innovation, and delivery excellence—values that underpin everything we do.
About Ambit Ambit is a dynamic rapidly growing, delivering high-profile and technically complex commercial retrofit projects. We are quickly becoming a go-to partner for clients looking to modernise and decarbonise their estates. Our expertise spans retrofit, decarbonisation, and high-quality commercial fit-out, with a reputation for delivering complex projects at pace without compromising quality.
Role Purpose The Senior Technical Services Manager provides senior technical leadership across multiple projects or a single complex project. The role is responsible for ensuring consistent application of Ambit’s technical standards, managing technical risk, and supporting successful project outcomes from tender stage through to handover. The STSM acts as the key escalation point for technical matters and plays a critical role in developing and supporting the Technical Services team.
Skills, Knowledge & Experience
- Essential
- Strong background in building services / MEP contracting
- Proven experience leading technical delivery on complex commercial projects
- Excellent knowledge of UK Building Regulations, standards, and best practice
- Strong coordination, problem-solving, and risk management skills
- Proven experience in client facing roles previously.
- Proficiency in Procore or similar Document Control Programmes
- Experience mentoring and supporting junior technical staff
- Desirable
- Chartered Engineer or working towards chartership
- Experience managing multiple projects concurrently
- Strong client-facing and stakeholder management capability
Generic Responsibilities
- Provide technical leadership, governance, and assurance across allocated projects
- Ensure compliance with statutory requirements, Employer’s Requirements, and industry best practice
- Identify, manage, and mitigate technical and design risk
- Support development, mentoring, and performance management of TSMs and ATSMs
- Promote Ambit’s values, quality standards, and continuous improvement culture
- Collaborate closely with Commercial, Design, Construction, and Sustainability teams
Role-Specific Responsibilities
- Pre-Construction & Tendering
- Lead technical input on complex, high-value, or high-risk tenders
- Provide guidance and oversight to TSMs and ATSMs during tender reviews
- Identify key technical risks, assumptions, opportunities, and constraints
- Coordinate technical inputs across multiple TSMs where required
- Review and sign-off technical content of tender submissions
- Support bid strategy development and attend post-tender interviews as required
- Supply Chain & Procurement
- Support selection and management of MEP subcontractors and specialist consultants
- Review subcontractor proposals for technical compliance, risk, and value
- Chair or support mid-bid and post-tender technical interviews
- Assist the Commercial Manager with technical aspects of package orders and Kick Off Meetings
- Work with the Head of Technical Services to maintain a robust and capable supply chain
- Design Management & Delivery
- Provide overall technical oversight of allocated projects
- Ensure coordinated, compliant, and buildable design solutions
- Produce, drive and review design programmes, technical project trackers, and interface schedules
- A deep understanding of Document Control Software
- Support resolution of complex technical, coordination, or statutory issues
- A proactive attitude towards project tasks
- Quality, Compliance & Risk Management
- Ensure quality management processes are implemented and followed
- Oversee technical reviews, inspections, and validation activities
- Challenge designs and installations to ensure compliance and best practice
- Escalate and manage technical risks that may impact programme, cost, or quality
AV Technical & Service Manager employer: Ambit
Workplace Futures Group (WFG) is an exceptional employer, offering a dynamic work environment that fosters innovation and integrity. With over 30 years of experience in delivering complex commercial projects, employees benefit from a culture of continuous improvement and professional growth, alongside opportunities to mentor and lead within a supportive team. Located in a thriving sector, WFG provides a unique chance to contribute to meaningful workplace transformations while enjoying a collaborative atmosphere that values excellence and technical expertise.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technical & Service Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re genuinely interested in their work and how your skills can contribute to their success. Tailor your responses to highlight your experience in building services and technical delivery.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your problem-solving skills and how you've managed technical risks in past projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace AV Technical & Service Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the AV Technical & Service Manager role. Highlight your experience in building services and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about workplace transformation and how your background makes you a perfect fit for Ambit. Let us know what excites you about this opportunity!
Showcase Your Technical Expertise:Don’t forget to emphasise your knowledge of UK Building Regulations and your experience with Document Control Programmes like Procore. We’re looking for someone who can lead technical delivery, so make that clear in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Ambit
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of building services and MEP contracting. Be ready to discuss UK Building Regulations and how they apply to complex commercial projects. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Showcase Your Leadership Skills
Prepare examples of how you've led technical delivery on previous projects. Highlight your experience in mentoring junior staff and managing multiple projects. This will demonstrate your capability to take charge and guide a team effectively.
✨Be Client-Focused
Since this role involves client-facing responsibilities, think of instances where you've successfully managed client relationships. Discuss how you’ve handled technical discussions with clients and resolved any issues that arose. This will illustrate your strong stakeholder management skills.
✨Prepare for Technical Challenges
Anticipate questions about how you would handle technical risks and challenges during a project. Think through scenarios where you had to problem-solve or mitigate risks, and be ready to share your thought process. This will show your proactive attitude towards project tasks.
