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- Tasks: Support over 150 clients with accounting software, resolving queries and delivering training.
- Company: Join an award-winning Pegasus Gold Partner with a loyal client base.
- Benefits: Enjoy remote, hybrid, or office-based work options and competitive salaries.
- Why this job: Gain full training, career progression, and the chance to enhance client satisfaction.
- Qualifications: Understanding of accounting principles and experience with software like Pegasus Opera or Sage.
- Other info: Full accreditation training provided; ideal for both beginners and experienced professionals.
The predicted salary is between 28000 - 40000 £ per year.
Accounting Software Support Consultant (Pegasus Opera, Accounting Software, ERP, Sage, Xero) – Remote, Hybrid, or Office-Based with Established Pegasus Partner
An Accounting Software Support Consultant (Pegasus Opera, Accounting Software, ERP, Sage, Xero) is required by a long-established, award-winning Pegasus Gold Partner, with a loyal and expanding Opera client base. You\’ll join a dynamic team of specialists delivering expert-level support to over 150 Opera customers, with a clear progression path and full training provided.
You will need:
- A solid understanding of accounting principles and processes.
- Experience with accounting software such as Pegasus Opera, Sage 50/200, Xero, QuickBooks, or similar.
- Strong communication and troubleshooting skills with a client-centric mindset.
- Ability to deliver support via phone, remote tools, and occasionally on-site.
- Organised and detail-oriented approach with a willingness to learn.
This role is ideal if you\’re looking to cross-train into Pegasus Opera (full remote training and mentoring provided), or if you\’re already experienced in Opera and want to step into a more senior position with higher earning potential.
You\’ll be responsible for delivering top-tier application support, logging and resolving support queries, delivering remote consultancy and training, and assisting with product testing, documentation, and process enhancements. You\’ll also play a key role in client satisfaction, liaising with stakeholders and maintaining clear communication throughout support cycles.
Why Apply?
- Remote, hybrid, Colchester office-based options
- £28,000-£32,000 for cross-trainers / £30,000-£40,000 for Opera experts
- Full Pegasus Opera accreditation training included
- Work with a well-established, respected software partner
- Pathway to learn other ERP solutions and move into Implementation
Get in touch now!
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ERP consultant employer: Ambis
Contact Detail:
Ambis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP consultant
✨Tip Number 1
Familiarise yourself with the specific accounting software mentioned in the job description, such as Pegasus Opera, Sage, and Xero. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your communication skills, as this role requires strong client interaction. Practising how to explain technical concepts in simple terms can help you stand out as a candidate who can effectively support clients.
✨Tip Number 3
Network with current or former employees of the company or similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions that assess your troubleshooting skills. Think of examples from your past experiences where you successfully resolved issues, as this will demonstrate your problem-solving abilities to the hiring team.
We think you need these skills to ace ERP consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ERP Consultant position. Familiarise yourself with accounting principles and the specific software mentioned, such as Pegasus Opera, Sage, and Xero.
Tailor Your CV: Customise your CV to highlight relevant experience with accounting software and any previous roles that involved client support or troubleshooting. Emphasise your communication skills and detail-oriented approach, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for accounting software and your eagerness to learn. Mention any specific experiences that demonstrate your ability to deliver excellent client support and your willingness to cross-train into Pegasus Opera.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for an ERP Consultant.
How to prepare for a job interview at Ambis
✨Showcase Your Accounting Knowledge
Make sure to brush up on your understanding of accounting principles and processes. Be prepared to discuss how your knowledge applies to the software you'll be supporting, such as Pegasus Opera or Sage.
✨Demonstrate Software Proficiency
If you have experience with accounting software like Xero or QuickBooks, highlight this during the interview. Be ready to share specific examples of how you've used these tools to solve problems or improve processes.
✨Emphasise Communication Skills
Since this role involves liaising with clients and stakeholders, it's crucial to demonstrate your strong communication skills. Practice explaining complex concepts in simple terms, as you may need to do this when providing support.
✨Prepare for Troubleshooting Scenarios
Expect to encounter questions that assess your troubleshooting abilities. Think of past experiences where you successfully resolved issues and be ready to walk the interviewer through your thought process.
