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- Tasks: Manage ERP accounts, ensuring customer success and retention through strategic engagement.
- Company: Join a top SAP Gold Partner known for its supportive remote work culture.
- Benefits: Enjoy fully remote work, a competitive salary, and uncapped commission potential.
- Why this job: Be part of a collaborative team that values empathy while working with cutting-edge technology.
- Qualifications: Experience in ERP account management, ideally with SAP Business One, and strong communication skills.
- Other info: Comprehensive onboarding and tools provided to help you succeed in your role.
The predicted salary is between 42000 - 84000 £ per year.
Advert ERP Account Manager (SAP Business One, CSM, Customer Success, Account Management, Remote) – Join a leading SAP Gold Partner with fully remote working and uncapped Commission potential!
An ERP Account Manager (SAP Business One, CSM, Customer Success, Account Management, Remote) is required by a specialist SAP Business One partner operating entirely remotely with a collaborative, close-knit team and a support centre in Newcastle. With around 70 clients across the UK, they deliver real business value through SAP Business One and associated solutions.
You will need the following experience:
- Proven background in ERP account management, ideally with SAP Business One or similar systems.
- Strong consultative approach to customer success and business value delivery.
- Track record of identifying upsell and cross-sell opportunities within an existing client base.
- Excellent communication and relationship-building skills.
- Willingness to travel to client sites when required.
This is a fantastic opportunity to step into a fully remote role with comprehensive support and structured onboarding. You\’ll receive all the tools and flexibility to thrive in a role focused on customer retention and success, with bonuses linked directly to performance and gross profit contribution.
In your day-to-day, you\’ll conduct Quarterly Business Reviews, gather Net Promoter Scores, and work strategically with clients to ensure they maximise their investment in SAP Business One. You\’ll liaise closely with the professional services team to align on upcoming projects and proactively manage accounts post-go-live, maintaining a 95%+ customer retention rate.
Why join?
- Fully remote working setup – no office commute!
- Basic salary of £50K-£60K + 10% commission + uncapped bonus potential.
- Established client base with scope to grow account value.
- Opportunity to work with leading SAP Business One technologies and add-ons.
- Be part of a friendly, collaborative team that values empathy and understanding.
please apply
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ERP Account Manager employer: Ambis
Contact Detail:
Ambis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Account Manager
✨Tip Number 1
Familiarise yourself with SAP Business One and its features. Understanding the software inside out will not only help you in interviews but also demonstrate your commitment to the role and your ability to provide value to clients.
✨Tip Number 2
Network with current or former ERP Account Managers, especially those who have worked with SAP Business One. They can provide insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts in the past. Highlight your consultative approach and any upselling or cross-selling successes to showcase your skills effectively.
✨Tip Number 4
Research the company culture and values of the SAP Gold Partner. Tailoring your conversations to align with their collaborative and empathetic environment can set you apart from other candidates.
We think you need these skills to ace ERP Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ERP account management, particularly with SAP Business One or similar systems. Use specific examples to demonstrate your consultative approach and success in customer retention.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your track record of identifying upsell and cross-sell opportunities, and how your communication skills can contribute to building strong client relationships.
Showcase Relevant Skills: Emphasise your excellent communication and relationship-building skills in both your CV and cover letter. Provide examples of how you've successfully managed accounts and delivered business value in previous roles.
Prepare for Interviews: If invited for an interview, be ready to discuss your experience in conducting Quarterly Business Reviews and gathering Net Promoter Scores. Prepare to share strategies on how you would help clients maximise their investment in SAP Business One.
How to prepare for a job interview at Ambis
✨Showcase Your ERP Knowledge
Make sure to highlight your experience with ERP systems, particularly SAP Business One. Be prepared to discuss specific projects where you've successfully managed accounts and delivered business value.
✨Demonstrate Consultative Skills
Since the role requires a strong consultative approach, prepare examples of how you've helped clients identify their needs and provided tailored solutions. This will show your ability to drive customer success.
✨Prepare for Relationship Building Questions
Expect questions about how you build and maintain relationships with clients. Think of instances where you've turned challenging situations into positive outcomes, showcasing your communication skills.
✨Discuss Upselling and Cross-Selling Experience
Be ready to talk about your track record in identifying upsell and cross-sell opportunities. Share specific examples of how you've increased account value and contributed to overall business growth.
