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- Tasks: Lead an ERP support team and manage application support across various levels.
- Company: Join a growing ERP software leader with a supportive culture.
- Benefits: Hybrid working, clear progression routes, and a happy team environment.
- Why this job: Make a real impact by leading a dedicated team in a thriving company.
- Qualifications: Strong background in application support and team management, ERP experience preferred.
- Other info: Limited staff turnover and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
ERP Support Manager (ERP, Application Support, Stock Management) – Join a growing ERP software leader with clear progression routes and hybrid working!
This is a chance to run a an ERP support team has a man manager.
You will need a strong background in application support, managing team, managing the "queue" across first second and third line support.
A background in ERP is ideal, especially around Distribution, stock and warehousing but
Good application support management would be considered.
You will get involved in:
Appraisal
Interviewing
Training schedules
Roster management
And this role reports to the operations director.
The team functions well and is happy, there is very limited staff turnover, this is a new role to take the weight of responsibility from the Operations director.
Please apply and I'll read your CV.
You will need to be in the Coventry office twice per month.
Support manager employer: Ambis Resourcing
Contact Detail:
Ambis Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and application support space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for support manager roles and practice your answers. We want you to shine when discussing your experience in managing teams and handling support queues.
✨Tip Number 3
Show off your skills! If you’ve got any relevant certifications or training, make sure to highlight them during your conversations. It’s all about proving you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and team management. We want to see how your background aligns with the ERP and stock management aspects of the role!
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to mention any previous leadership experiences. We love to see examples of how you've successfully led teams or projects in the past.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ambis Resourcing
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially in relation to distribution, stock, and warehousing. Be prepared to discuss specific examples of how you've managed application support in these areas.
✨Showcase Your Team Management Skills
Since this role involves managing a support team, think about your past experiences in team management. Prepare to share examples of how you've handled team dynamics, training schedules, and roster management effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've tackled complex support issues in the past. Think of scenarios where you successfully managed the 'queue' across different support levels and how you prioritised tasks to ensure smooth operations.
✨Engage with the Company Culture
Research the company’s culture and values. Since the team is described as happy with low turnover, be prepared to discuss how you can contribute to maintaining that positive environment and what makes you a good fit for their team.
