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For Companies At a Glance
- Tasks: Provide remote support for Sage X3 customers and manage support processes.
- Company: Join a growing boutique Sage X3 consultancy with a close-knit team of 15.
- Benefits: Enjoy fully remote work and a competitive salary between £35,000 - £45,000.
- Why this job: Be a key player in a thriving company and shape the future of the support team.
- Qualifications: Strong experience in Sage X3 support is essential for this role.
- Other info: Opportunity to influence processes and help grow the team from the ground up.
The predicted salary is between 28000 - 36000 £ per year.
Job Description
Sage X3 support
Fully remote
£35,000 – £45,000
Join this boutique Sage X3 Consultancy and Solution partner. This is a small Sage reseller with 15 people, business is good and the need extra X3 support skills to cope with the workload.
Their growth is linked to delivering great software consultancy and then providing world class support that clients will love.
This role is Sage X3 support fully remote supporting the existing Sage X3 customers. You will work across the entire X3 product range and have the back up of the consultants should you need it.
This would suit a highly experienced Sage X3 support consultant who is looking for a bit more variety and a chance to play a lynchpin role in the growth of the company. You will have the chance to decide what processes the support team use, how to organise things and potentially to help grow and manage the team. Very much an opportunity to get in at the start.
If you have strong X3 support skills and you are looking for the next challenge please reply to me and we can get the ball rolling!
Sage X3 support employer: Ambis Resourcing
Contact Detail:
Ambis Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage X3 support
✨Tip Number 1
Familiarise yourself with the latest updates and features of Sage X3. Being knowledgeable about the product will not only boost your confidence during discussions but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the Sage X3 community. Engaging with others who work in similar roles can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved customer issues or improved processes in previous roles. This will showcase your problem-solving skills and ability to contribute to the company's growth.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their approach to consultancy and support will help you align your answers with what they are looking for, making you a more attractive candidate.
We think you need these skills to ace Sage X3 support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage X3 support. Include specific examples of past roles where you provided support, solved problems, or improved processes related to Sage X3.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Sage X3 and your desire to contribute to the growth of the company. Mention how your skills align with their needs and express your enthusiasm for the opportunity.
Highlight Relevant Skills: In your application, emphasise your technical skills related to Sage X3, as well as any soft skills like communication and teamwork that will help you thrive in a remote support role.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully resolved issues for clients in the past. This will demonstrate your capability to handle the challenges that come with Sage X3 support.
How to prepare for a job interview at Ambis Resourcing
✨Know Your Sage X3 Inside Out
Make sure you have a solid understanding of the Sage X3 product range. Brush up on common issues and solutions, as well as any recent updates or features. This will show your expertise and readiness to support existing customers.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved customer issues in the past. Highlight your analytical skills and how you approach troubleshooting, as this role requires a proactive mindset.
✨Show Enthusiasm for Team Collaboration
Since this role involves working closely with consultants and potentially managing a team, express your enthusiasm for collaboration. Share experiences where teamwork led to successful outcomes, emphasising your ability to communicate effectively.
✨Be Ready to Discuss Process Improvements
The company is looking for someone who can help shape the support processes. Think about ideas you might have for improving efficiency or customer satisfaction in support roles, and be prepared to share these during the interview.
