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- Tasks: Provide expert application support and solve complex finance-related issues.
- Company: Fast-growing ERP vendor with a supportive and friendly culture.
- Benefits: Salary up to £55,000, hybrid working, and full training provided.
- Other info: Opportunity for career growth in a stable, low-pressure setting.
- Why this job: Become the senior go-to expert and make a real impact in a dynamic environment.
- Qualifications: Experience in ERP support, strong SQL skills, and a passion for problem-solving.
The predicted salary is between 55000 - 55000 £ per year.
A Senior 2nd / 3rd Line Application Support Consultant is required by a fast-moving, innovative ERP vendor based in Halesowen, offering hybrid working (3 days office / 2 days remote) and a salary of up to £55,000. This ERP vendor delivers market-leading ERP and logistics solutions into the home oil distribution sector, supporting clients ranging from small operators to large-scale enterprises with £500M turnover. Due to growth, they are expanding their support team and need an experienced Application Support Consultant to step into a senior role.
To be successful in this ERP Support Consultant role, you will have:
- Proven experience in 2nd and 3rd line application support within an ERP / Finance ERP environment
- Strong background supporting accounting software with complex finance processes
- Confidence engaging with Finance Directors and CFOs on accounting and system issues
- Solid technical awareness, with SQL Server experience highly desirable
- A passion for application support, problem solving, and building long-term client relationships
This is a brilliant opportunity for a Senior Application Support Consultant who thrives on solving complex problems, enjoys learning, and wants to take ownership as the senior escalation point. You will be supported with proper training and given the autonomy to develop your expertise further within a stable, low-pressure environment.
In this Application Support Consultant position, your day-to-day work will involve logging and managing support calls, truly listening to clients to understand issues, and resolving a wide range of functional and technical problems. You will support modules including invoicing, purchasing, stock, distribution, CRM, logistics, and route planning. Queries range from straightforward accounts questions through to complex accounting challenges and database-related issues, making this a varied and engaging ERP Support Consultant role.
What's on offer:
- Salary up to £55,000
- Hybrid working - 3 days office / 2 days remote
- Opportunity to become the senior ERP Support Consultant in the business
- A supportive, friendly company with exceptional staff retention
- Full training to ensure you succeed and continue developing
If you are an experienced ERP Support Consultant, Application Support Consultant, or Finance Systems Support Consultant with strong SQL Server and Finance ERP experience, this is a fantastic long-term opportunity.
Senior Finance ERP Support Consultant (SQL) – Hybrid in Birmingham employer: Ambis Resourcing
Contact Detail:
Ambis Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Finance ERP Support Consultant (SQL) – Hybrid in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and ERP sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your SQL skills and understanding common ERP challenges. Practice explaining complex problems in simple terms, as you’ll need to engage with Finance Directors and CFOs. Show them you’re the go-to expert they need!
✨Tip Number 3
When you get an interview, make sure to ask insightful questions about their ERP systems and support processes. This shows you’re genuinely interested and helps you stand out as someone who’s ready to take ownership of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Finance ERP Support Consultant (SQL) – Hybrid in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Finance ERP Support Consultant. Highlight your experience in 2nd and 3rd line application support, especially within ERP environments, and don’t forget to mention your SQL Server skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for application support and problem-solving. Mention specific examples of how you've engaged with finance professionals and resolved complex issues.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include any relevant certifications or projects that demonstrate your solid technical awareness, particularly with SQL Server and finance processes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Ambis Resourcing
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially those related to finance. Familiarise yourself with common issues and solutions that arise in application support, as well as the specific modules mentioned in the job description.
✨Showcase Your SQL Skills
Since SQL Server experience is highly desirable, be prepared to discuss your technical skills in detail. Consider bringing examples of past projects where you've used SQL to solve complex problems, as this will demonstrate your capability and confidence.
✨Engage with Real Scenarios
Prepare for situational questions by thinking about real-life scenarios you've encountered in previous roles. Be ready to explain how you approached these challenges, particularly when dealing with finance directors or CFOs, as this will highlight your communication skills and problem-solving abilities.
✨Emphasise Your Passion for Support
Let your enthusiasm for application support shine through during the interview. Share stories that illustrate your commitment to building long-term client relationships and your enjoyment in solving complex problems, as this aligns perfectly with what the company is looking for.