At a Glance
- Tasks: Support customers using ERP and logistics platforms, troubleshooting issues and managing user accounts.
- Company: Established supply chain software provider with a supportive team culture.
- Benefits: Hybrid working, structured training, casual dress, and excellent career stability.
- Other info: No weekends, varied tasks, and a chance to grow within a stable company.
- Why this job: Kickstart your career in IT with hands-on experience and a supportive environment.
- Qualifications: Interest in IT, strong communication skills, and basic understanding of PC architecture.
An Application Support Consultant (ERP, Software Support, Customer Support) is required by an established Supply chain software provider, delivering market-leading ERP and logistics solutions. Their clients stay for the long term—and so do their staff. This is a genuine opportunity to build a career in application support within a stable, supportive environment.
To be successful in this Application Support Consultant role, you should have:
- A strong interest in IT or previous IT/application support experience
- Excellent communication skills and professional phone manner
- Good analytical and troubleshooting ability
- Familiarity with Microsoft Office products
- Basic understanding of PC/desktop architecture
This ERP software provider will invest in your development. You'll receive structured training across ERP systems, logistics workflows, and application support processes—building you into a confident, well-rounded Application Support Consultant supporting real-world supply chain platforms.
Day-to-day, you'll act as the first point of contact for customers using the ERP and logistics platform. You'll troubleshoot issues across invoicing, purchasing, stock, CRM, route planning and distribution modules while working closely with internal teams to resolve technical queries. You'll support over 800+ users remotely, manage user account administration, and deliver clear, structured problem resolution through phone, portal and remote support tools. It's a varied Application Support Consultant role where no two days are the same.
Role benefits include:
- Hybrid working (3 days office / 2 days remote)
- Structured ERP & logistics systems training
- Supportive, low-pressure team culture
- Exposure to infrastructure, software and customer operations
- Excellent long-term career stability (staff retention is outstanding)
- Monday-Friday only (no weekends)
- Casual dress environment
- Salary £22,000-£28,000
If you're looking for a structured entry into ERP support or your next step as an Application Support Consultant, this is a superb opportunity with a genuinely supportive ERP software provider where people build long careers.
Application Support ss in Birmingham employer: Ambis Resourcing
As a leading property software group, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer extensive training and growth opportunities, particularly in the exciting realm of Yardi Voyager solutions. Join us in the UK as we expand our dynamic team, where your contributions will directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support ss in Birmingham
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Ambis Resourcing or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Ambis Resourcing.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Ambis Resourcing.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Ambis Resourcing that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support ss in Birmingham
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Ambis Resourcing.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Ambis Resourcing and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Ambis Resourcing
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Ambis Resourcing uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
