At a Glance
- Tasks: Provide top-notch support for our ERP and logistics platform, helping users troubleshoot issues.
- Company: Established supply chain software provider with a supportive team culture.
- Benefits: Hybrid working, casual dress, structured training, and no weekend shifts.
- Other info: Enjoy a low-pressure team atmosphere and long-term career stability.
- Why this job: Kickstart your IT career in a stable environment with excellent growth opportunities.
- Qualifications: Strong interest in IT, good communication skills, and basic tech knowledge.
The predicted salary is between 22000 - 28000 £ per year.
Salary: £22,000 - 28,000 per year
Requirements
- Strong interest in IT or previous IT / application support experience
- Excellent communication skills and professional phone manner
- Good analytical and troubleshooting ability
- Familiarity with Microsoft Office products
- Basic understanding of PC / desktop architecture
Responsibilities
- Act as the first point of contact for customers using our ERP and logistics platform
- Troubleshoot issues across invoicing, purchasing, stock, CRM, route planning, and distribution modules
- Work closely with internal teams to resolve technical queries
- Support over 800 users remotely
- Manage user account administration
- Deliver clear, structured problem resolution through phone, portal, and remote support tools
Technologies
- CRM
- ERP
- Support
We are an established supply chain software provider delivering market-leading ERP and logistics solutions. We offer structured training across ERP systems, logistics workflows, and application support processes to build your career in a stable, supportive environment. The role includes hybrid working (3 days office / 2 days remote), a supportive low-pressure team culture, exposure to infrastructure, software, and customer operations, Monday-Friday working with no weekends, a casual dress environment, and excellent long-term career stability with outstanding staff retention.
Application Support in Bartley Green employer: Ambis Resourcing
As a leading property software group, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer extensive training and growth opportunities, particularly in the exciting realm of Yardi Voyager solutions. Join us in the UK as we expand our dynamic team, where your contributions will directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support in Bartley Green
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Ambis Resourcing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Ambis Resourcing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Ambis Resourcing!
✨Direct Apply to Ambis Resourcing
Let's not forget to apply directly through the Ambis Resourcing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Support in Bartley Green
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Ambis Resourcing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Ambis Resourcing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Ambis Resourcing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
