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- Tasks: Provide expert application support for ERP software, solving complex finance-related issues.
- Company: Fast-growing ERP vendor with a supportive and friendly culture.
- Benefits: Salary up to £55,000, hybrid working, and full training provided.
- Why this job: Become the go-to expert in a dynamic environment while making a real impact.
- Qualifications: Experience in 2nd/3rd line application support and strong SQL Server skills.
- Other info: Opportunity for career growth in a stable, low-pressure setting.
The predicted salary is between 42000 - 66000 £ per year.
A Senior 2nd / 3rd Line Application Support Consultant is required by a fast-moving, innovative ERP vendor based in Halesowen, offering hybrid working (3 days office / 2 days remote) and a salary of up to £55,000. This ERP vendor delivers market-leading ERP and logistics solutions into the home oil distribution sector, supporting clients ranging from small operators to large-scale enterprises with £500M turnover. Due to growth, they are expanding their support team and need an experienced Application Support Consultant to step into a senior role.
To be successful in this ERP Support Consultant role, you will have:
- Proven experience in 2nd and 3rd line application support within an ERP / Finance ERP environment
- Strong background supporting accounting software with complex finance processes
- Confidence engaging with Finance Directors and CFOs on accounting and system issues
- Solid technical awareness, with SQL Server experience highly desirable
- A passion for application support, problem solving, and building long-term client relationships
This is a brilliant opportunity for a Senior Application Support Consultant who thrives on solving complex problems, enjoys learning, and wants to take ownership as the senior escalation point. You will be supported with proper training and given the autonomy to develop your expertise further within a stable, low-pressure environment.
In this Application Support Consultant position, your day-to-day work will involve logging and managing support calls, truly listening to clients to understand issues, and resolving a wide range of functional and technical problems. You will support modules including invoicing, purchasing, stock, distribution, CRM, logistics, and route planning. Queries range from straightforward accounts questions through to complex accounting challenges and database-related issues, making this a varied and engaging ERP Support Consultant role.
What's on offer:
- Salary up to £55,000
- Hybrid working - 3 days office / 2 days remote
- Opportunity to become the senior ERP Support Consultant in the business
- A supportive, friendly company with exceptional staff retention
- Full training to ensure you succeed and continue developing
If you are an experienced ERP Support Consultant, Application Support Consultant, or Finance Systems Support Consultant with strong SQL Server and Finance ERP experience, this is a fantastic long-term opportunity.
Accounting software support in Bartley Green employer: Ambis Resourcing
Contact Detail:
Ambis Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting software support in Bartley Green
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and finance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Senior Application Support Consultant role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with accounting software and SQL Server. This is a great way to demonstrate your problem-solving abilities and technical know-how to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common ERP support scenarios. Think about how you would handle complex accounting challenges or client queries. Practising these responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in application support. Your next big opportunity could be just a click away!
We think you need these skills to ace Accounting software support in Bartley Green
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd and 3rd line application support, especially within ERP and finance environments. We want to see how your skills align with the role, so don’t be shy about showcasing your SQL Server experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how you’ve tackled complex problems in the past. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've resolved challenging issues or improved processes. We’re looking for someone who thrives on problem-solving, so share those success stories that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ambis Resourcing
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially the specific software the company uses. Familiarise yourself with common issues and solutions in application support, as well as the finance processes involved. This will help you demonstrate your expertise and confidence during the interview.
✨Prepare for Technical Questions
Expect to face technical questions related to SQL Server and application support. Review key concepts and be ready to discuss your past experiences with complex finance processes. Practising how to explain technical issues in simple terms can also show your ability to communicate effectively with clients.
✨Showcase Your Problem-Solving Skills
Think of specific examples where you've successfully resolved challenging issues in previous roles. Be prepared to walk the interviewer through your thought process and the steps you took to find a solution. This will highlight your analytical skills and your passion for application support.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's culture, team dynamics, and the specific challenges they face in application support. Engaging with the interviewers not only shows your interest but also helps you assess if this is the right fit for you.