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- Tasks: Lead a team of product managers and ensure top-notch service delivery for clients.
- Company: Join a dynamic, entrepreneurial tech company with a collaborative spirit.
- Benefits: Competitive salary, performance bonuses, and remote work flexibility.
- Why this job: Be at the forefront of client success and drive impactful projects in a growing company.
- Qualifications: Experience in service delivery and strong leadership skills required.
- Other info: Exciting opportunities to engage in diverse tasks beyond your core role.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK (remote with about 5 days a month travel to clients/office)
Salary: £60,000 base (DOE) + performance bonus (5% - 20%)
Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team
Overview: This role is support manager overseeing 10 product managers who typically work in sub‑teams covering each module of the ERP solution:
- CRM
- Finance
- Manufacturing
- Distribution
- Project management
First 6 months: taking charge of the queue, managing the escalations, customer communication, ensuring that the 50 clients are properly looked after and that issues are resolved in a considered coordinated way, that developers/product managers are doing the right thing, priorities are correct and the team feels like a bunch of teckies pulling together.
Next 6 months: around client account reviews, working with a customer success manager to start building fuller more durable relationships, set account objectives and have an understanding of what they want, where they are and a firm understanding of the stickiness of the clients to ERP solution and company.
Year 2: taking on more operational responsibility and growing leadership position in the company, whilst still managing the support team and the customer success manager(s).
Job involves some hands on support work overseeing issues, managing the queue and dealing with the product managers, you will need enough technical skills to understand black from white.
Health warning! As a small entrepreneurial company you will have the opportunity to engage in all sorts of tasks from Sales, Marketing, web site design, business strategy, product direction / development, hiring / interviewing, and anything else that happens to be a priority at the time. If you see this as a challenge, as exciting, as an opportunity to grow, this is the company for you. If you see this as a distraction from your core job and an annoying pull on your time, then this is probably not the place for you.
Job Info
Company: Ambis Resourcing Partnership
Location: Lincoln, Lincolnshire
Posted: Feb 11th 2026
Closes: Mar 14th 2026
Sector: IT
Contract: Permanent
Hours: Full Time
Service Delivery Manager in Lincoln employer: Ambis Resourcing Partnership
Contact Detail:
Ambis Resourcing Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Ambis Resourcing Partnership. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Since they’re a small entrepreneurial company, show them you’re adaptable and excited about wearing multiple hats. We want to see your passion for growth!
✨Tip Number 3
Practice your problem-solving skills! As a Service Delivery Manager, you’ll need to manage escalations and client issues. Think of examples from your past experiences where you’ve successfully resolved conflicts or improved processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Delivery Manager in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Manager role. Highlight your experience with ERP solutions and managing teams, as well as any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background aligns with our needs. We love seeing genuine enthusiasm and a clear understanding of what we do.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully managed escalations or resolved client issues in the past. We’re looking for someone who can keep things running smoothly, so let us know how you’ve done that before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ambis Resourcing Partnership
✨Know Your ERP Inside Out
Make sure you have a solid understanding of ERP systems, especially the modules mentioned in the job description like CRM, Finance, and Project Management. Brush up on how these systems work together and be ready to discuss your experience with them.
✨Showcase Your Leadership Skills
Since this role involves overseeing product managers and managing a support team, be prepared to share examples of your leadership style. Talk about how you've successfully led teams in the past, resolved conflicts, and ensured everyone is working towards common goals.
✨Demonstrate Your Problem-Solving Abilities
The job requires managing escalations and ensuring client issues are resolved effectively. Think of specific instances where you've tackled complex problems, particularly in a tech environment, and be ready to explain your thought process and the outcomes.
✨Embrace the Entrepreneurial Spirit
This company values versatility and a can-do attitude. Be prepared to discuss how you’ve taken on diverse tasks outside your core responsibilities in previous roles. Show enthusiasm for the opportunity to engage in various aspects of the business, from sales to product development.