Scheme Manager

Service Name: Charlton Road

Salary: £31,196 PA

Hours: 38 Hours PW

Who are Ambient Support?

Ambient Support, a registered UK charity with over 25 years' experience in providing care and support services for older people, people with mental health needs, and people with learning disabilities. At our service in Charlton, we believe everyone is unique and deserves to live a full and meaningful life in the community regardless of age, health, or disability. We can accommodate up to seven service users and our employees provide person-centred care and support tailored to their individual needs.

Key responsibilities of our Registered Manager:

• Coaching, mentoring, motivating and supporting the staff to deliver the support commissioned.
• Ensure all the services provide a safe, clean and happy environment for the people supported.
• Ensure that all staff are implementing the values, ethos and objectives of Ambient Support.
• Monitor and manage all local safeguarding issues and promote best practice in the protection of vulnerable adults.
• Manage the services within corporate strategies including the implementation of management information systems, rostering and audit requirements.
• Manage the performance of staff, including taking appropriate disciplinary action where necessary.
• Ensure own continued professional development by assisting in the identification of learning needs and undertaking relevant training.
• Participate in on-call arrangements as required.
• Involve people we support in all aspects of service delivery and development.
• Health and Safety, risk management and regulatory compliance.
• Assess the competencies of Service Leads and staff in the identified geographical area.
• Ensure that regular team meetings take place and that all staff have the opportunity to contribute their ideas.
• Monitor all comments and complaints and ensure that appropriate action is taken.

Skills and attributes of our Registered Manager:

• A Level 5 in Health and Social Care or Management or equivalent is desirable but not essential.
• Experience of managing high-quality care and support services that have achieved full compliance (Good or Outstanding) with CQC.
• Proven supervisory or management experience in Care & Support settings.
• Experience of supervising, training and mentoring care and support staff.
• Experience of the recruitment and selection of staff.
• Ability to work under pressure, prioritise and work to deadlines.
• Effective motivational and engagement skills.
• Effective verbal and written communication skills.
• IT literacy and use of Microsoft Excel, Teams, Forms.
• Ability to write clear concise reports.
• Able to reflect, critically appraise own performance and use supervision as an effective tool.
• Be flexible and self-motivated.
• Excellent personal, organisational and time management skills.

Becoming part of the Ambient family brings benefits too!

• Flexible working, enabling work-life balance.
• National Living Wage paid regardless of age, including under 25s.
• Training and development.
• 'Refer a Friend' bonus scheme.
• Paid holiday with a minimum of 28 days holiday, including BH (pro-rata for part-time staff).
• Membership of Health Service Discounts scheme.
• Free access to a comprehensive Employee Assistance Programme.

Do you want to take your first steps towards a new rewarding career? If the answer is yes, then we'd love to hear from you.

We positively welcome diversity of background, ethnicity, skills, talents, and contributions from everyone.

We are committed to Safeguarding. An Enhanced DBS clearance is required for this post. References will be obtained for all roles.