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- Tasks: Conduct quality audits and support care services to improve standards.
- Company: Join Ambient Support, a charity with 25+ years of experience in care services.
- Benefits: Enjoy flexible working, 30 days annual leave, and a 'Refer a Friend' bonus scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Full driving licence and experience in care services; NVQ Level 3 is a plus.
- Other info: Enhanced DBS clearance required; we celebrate diversity and inclusivity.
The predicted salary is between 22629 - 25100 £ per year.
Job Description
Quality Auditor
Service: Covering our Bourne services in Lincolnshire (regular travelling required)
Salary: £26,629
Hours: 38 Hours PW
Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, then read on!
Who we are.
We are Ambient Support a registered UK charity with over 25 years' experience in providing care and support services for older people, people with mental health needs and people with learning disabilities.
The Role of our Quality Auditor:
* Audit, action planning and review. Be able to provide a critical review of the status of care delivery within a service, provide guidance and assistance on remedial action planning and then revisit services to test whether plans have been implemented and quality improvements achieved.
* Responsible for delivery of the quality audit programme, including undertaking regular quality audits, spot checks, writing reports, producing recommendations, recording actions on Access.
* Provide guidance on remedial action planning and drive change to ensure standards are understood and met.
* Work in partnership with internal colleagues to improve quality across a designated group of services with a clear focus on delivering personalised care and support.
* Be aware and have an understanding of the standards set by CQC and Local Authority (LA) monitoring tools and support services to prepare for inspection and contract monitoring.
* Be able to provide a critical review of the status of care and support delivery within a service.
* Provide monitoring and reporting data on quality to facilitate effective decision making. This will include analysing data, identifying and highlighting risks and concerns along with making recommendations for improvement.
* Ensure that Ambient Guardians play an active role in quality monitoring of services, this will include working alongside and supporting our quality checkers.
* Revisit services to evidence that action plans are been implemented and quality improvements are being achieved.
* Support operational Innovation and good practice to support culture change within the organisation.
Skills and attributes of our Quality Auditor:
* Ability to evaluate information, assess risks, identify concerns and make recommendations
* Full Driving Licence
* Working flexibly in accordance with needs of post, occasional evenings and weekends
* Desirable NVQ Level 3 in adult care – advanced level or equivalent qualifications or working towards
* Proficient in MS Office and web-based services
* Experience of managing a care or support related service
* Experience of carrying out or being subject to regulated activity/inspections
* A commitment to delivering person centred approaches personalised support
* Can identify innovative practice and share learning effectively with colleagues
Becoming part of the Ambient family brings benefits too!
- Flexible working, enabling work-life balance.
- Training and development
- `Refer a Friend' bonus scheme.
- Annual leave of 30 days, including bank holidays, increasing to a maximum of 35 days with length of service
- Occupational sick pay, following probationary period
- Membership of Health Service Discounts scheme
- Free access to a comprehensive Employee Assistance Programme
We positively welcome diversity of background, ethnicity, skills, talents, and contributions from everyone.
We are committed to Safeguarding. An enhanced DBS clearance is required for this post. References will also be required.
Ref: INDLM
Quality Auditor employer: Ambient Support
Contact Detail:
Ambient Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Auditor
✨Tip Number 1
Familiarise yourself with the Care Quality Commission (CQC) standards and local authority monitoring tools. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to quality care during interviews.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in quality auditing. Engaging with others can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've previously identified risks and implemented improvements in care services. Being able to discuss real-life scenarios will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to travel, as this role requires regular travelling across Lincolnshire. Highlighting your adaptability and commitment to meeting the needs of the service will make a strong impression.
We think you need these skills to ace Quality Auditor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Quality Auditor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in quality auditing, care services, and any qualifications such as NVQ Level 3 in adult care. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your passion for improving care quality and your commitment to person-centred approaches. Mention specific examples of how you've successfully implemented quality improvements in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Quality Auditor.
How to prepare for a job interview at Ambient Support
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Quality Auditor. Familiarise yourself with auditing processes, action planning, and the standards set by CQC and Local Authority. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing care or support services. Highlight any relevant audits or inspections you've been involved in, and be ready to share specific examples of how you've driven quality improvements in past roles.
✨Demonstrate Analytical Skills
As a Quality Auditor, you'll need to evaluate information and assess risks. Be prepared to discuss how you analyse data and make recommendations for improvement. You might even want to bring examples of reports or analyses you've completed in the past.
✨Emphasise Person-Centred Approaches
Ambient Support values personalised care. Be ready to talk about how you ensure that care delivery is tailored to individual needs. Share examples of how you've implemented person-centred approaches in your previous roles to enhance service quality.
