At a Glance
- Tasks: Drive service improvement and enhance commercial operations for public sector bodies.
- Company: Join a dynamic team focused on impactful community services.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Work collaboratively with leaders and teams to implement practical solutions.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in business change and service improvement is essential.
The predicted salary is between 40000 - 50000 £ per year.
If you’ve developed recent experience of service delivery and service improvement to commercial operations owned by public sector bodies, this role is an opportunity to help put those skills into practice and have a real impact on the delivery of important services and help generate important income for the local community. You are likely to be familiar with how different commercial entities operate, and have worked on and with improvement plans in conjunction with service delivery teams to drive specific outcome improvement. You will hit the ground running - working directly with service leaders and operational teams to deliver practical improvement plans that strengthen performance and support financial sustainability.
Key Responsibilities
- Identify and deliver improvement opportunities across commercial service areas
- Lead service redesign and performance improvement initiatives
- Diagnose and address barriers to delivery, supporting teams through change
- Challenge existing ways of working constructively and drive adoption of new approaches
What We Need
- Proven track record in business change, service improvement, or commercial transformation
- Experience delivering in complex, pressurised environments — across sectors is a plus
- Confident communicator, credible with senior leaders and frontline teams alike
- Resilient, methodical, and able to balance strategic thinking with hands-on delivery
- Available to commit to 1 day per week in the Midlands office
To express interest, please submit your CV and a brief note on your relevant experience.
Commercial Improvement Manager employer: Ambient People
As a Commercial Improvement Manager, you will join a forward-thinking organisation that values innovation and collaboration, making a tangible difference in the local community. Our supportive work culture fosters professional growth through continuous learning opportunities and encourages employees to challenge the status quo, ensuring your contributions lead to meaningful outcomes. With a commitment to service excellence and a focus on financial sustainability, this role offers a unique chance to impact public sector operations positively while enjoying the benefits of working in a dynamic environment in the Midlands.
