At a Glance
- Tasks: Manage AV hire projects and create tailored solutions for clients.
- Company: Join Ambien Group, a leader in audio-visual solutions.
- Benefits: Competitive salary, pension, birthday off, and exciting company events.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team delivering amazing live events and exhibitions.
- Qualifications: Experience in AV hire or events, with strong communication skills.
The predicted salary is between 35000 - 42000 £ per year.
Position
AV Hire & Events Account Manager
Location
Head Office, London
Company
Ambien Group Ltd
Department
Hire Desk
Reports to
Company Director
Employment Type
Full-Time
About Us
Ambien is a leading provider of audio-visual solutions, delivering high-quality AV services across events, exhibitions, film shoots, and live environments.
We operate across multiple brands: London Audio Visual (AV & LED Hire), Ambien360 (Exhibition Stands), Silvertown Studios (Virtual Production).
We’re a hands‑on, fast‑paced team focused on delivering real projects and great client experiences.
The Role
We’re looking for an AV Hire & Events Account Manager to join our London team.
This is a desk‑based, client‑facing role focused on handling incoming enquiries, putting together AV solutions, and managing projects from enquiry through to delivery.
You’ll speak to a mix of clients — from agencies to direct brands — understanding what they need (without overcomplicating it), and turning that into clear, well‑priced AV solutions.
You’ll also manage your own accounts and look to grow business over time.
Key Responsibilities
- Handling Enquiries: Speak to incoming leads, understand requirements, and propose the right AV solutions.
- Quoting: Prepare and send estimates and formal quotations in a timely manner.
- Client Management: Build and maintain strong relationships with both new and existing clients.
- Project Coordination: Work with internal teams to ensure smooth delivery of events and hires.
- Account Growth: Develop your own portfolio and identify opportunities to grow revenue.
- Problem Solving: Deal with issues quickly and practically when they arise.
- Communication: Be the main point of contact for your clients throughout the process.
- What We’re Looking For
- Experience in AV hire, events, or exhibitions.
- Good understanding of AV equipment and setups.
- Commercial awareness, not just technical knowledge.
- Strong communication and organisation skills.
- Ability to work in a fast‑paced environment and manage multiple jobs.
- A hands‑on, proactive attitude.
- Ideal Background
- Previous experience in an AV hire desk / events office role.
- OR a technician looking to move into a more office‑based role.
What We Offer
- Competitive salary (based on experience).
- Company pension.
- Birthday off every year.
- Company events.
- A growing, supportive team environment.
- Opportunity to work on a wide range of live events, exhibitions, and projects.
Ambien is an equal opportunity employer. We’re committed to creating an inclusive environment for all employees.
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AV Hire & Events Account Manager employer: Ambien Group® Ltd
Ambien Group Ltd is an exceptional employer located in the vibrant hub of East London, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from comprehensive growth opportunities, including professional development and the chance to lead innovative marketing strategies across multiple brands. With a focus on teamwork and a commitment to excellence, Ambien Group provides a rewarding environment for those looking to make a meaningful impact in the marketing field.
