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- Tasks: Monitor security systems, coordinate responses, and manage communication 24/7.
- Company: Amberstone Security provides cutting-edge security solutions using technology and human resources.
- Benefits: Enjoy perks like flexible wages, training opportunities, and a supportive work culture.
- Why this job: Be part of a dynamic team reducing crime and enhancing safety with innovative tech.
- Qualifications: Must have SIA licences; good IT skills and a full UK driving licence required.
- Other info: Full training provided; opportunities for professional development and progression.
The predicted salary is between 24000 - 36000 £ per year.
Overall purpose: ASEL Ltd provides integrated security solutions through the provision of technology products and human security resources. Our security solutions bridge the gap through the provision of risk-based integrated security solutions, deployed through our unique ASEL Ltd Risk Modelling tool. Products combine to provide a best return on investment made by our varied client base, with ASEL Ltd sharing strategic best practice wherever possible to the benefit of all clients, reducing risk and costs wherever possible.
Intelligence & Deployment - 'Turning data into intelligence-based business action'. Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL Ltd risk Model (ARM). As a CIC Tactical Co-ordinator you will be at the cutting edge of UK business crime reduction and intelligence crime strategy. You will be a critical part of the most effective private Command and Intelligence Centre in the UK supporting our 'single, centralised' international Command and Intelligence Centre forming a stable platform for all customer security operations - increasing safety, reducing crime and reducing costs for all of our subscribers. Powered by the latest AI driven data technologies.
Shifts: 4 on 4 off, 12hrs shifts, mixture of days and night depending on operational needs, working 7 - 7.
Main duties / key responsibilities:
- Acting as the first line of inbound and outbound communication for ASEL Risk and Intelligence operations 24 hours per day, 7 days per week.
- Tactical coordination and despatch of alarm response drivers and other assets when required following alarm activation and recording all detail on the ARK software.
- Scheduling Security Officers and managing lone workers based on available data and risk.
- Monitoring and proactively operating CCTV systems and responding to risks as per assignment instructions.
- High visibility security patrols on foot and in a vehicle - reporting and dealing with any issues that may arise.
- Client opens up/lock down.
- Providing remote access control for ASEL customers.
- Controlling and issuing keys - Key holding.
- Maintaining CIC administration processes and data processing activity including identification of risk and mitigation strategies.
- Provide radio communication leadership across multiple national clients and ASEL security assets.
- Support a culture of continuous improvement and quality management.
- Utilisation of cutting-edge modern technology such as drones - training will be provided.
- Internal and external online incident reporting.
Education / Qualifications / Training required:
- Essential: SIA CCTV Licence, SIA Security Licence, a good standard of general education is required to fulfil the requirements of the role, Full UK car driving licence.
- Desirable: A higher education qualification in an analytical field, Leadership and management qualification.
Previous work experience required:
- Essential: Good IT skills Word, Outlook, Excel, can understand and apply process methodologies.
- Desirable: A demonstrable ability to constantly improve systems, processes and results.
Additional information: The job holder is likely to have to visit other Companies and so should be personally well presented and give a good impression of the Company to others. Training opportunities will be available to those who wish to progress their professional development.
Working relationships: Internal: This role reports into the Command and Intelligence Centre Manager but will work collaboratively across all departments to deliver critical operational outputs and provide a stable platform for the wider risk and intelligence operation. External: This role will be a critical friend to ASEL Ltd customers and security assets. Sound relationships will be fostered with all CIC supported customers and wider stakeholders. The role will also involve liaising with UK Police forces and external business crime reduction partnership operations on a national basis.
Required Experience And Qualification: You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL: SIA Licence Renewal, Auto enrolment pension scheme, Investment into training, Perkbox incentive scheme which includes discounts and an employee assistance programme, Company uniform provided.
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.
Equality & Diversity: ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements: Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits: Perkbox recognition - rewards and discount platform, Apprenticeship, Employee of the month scheme £50, 10% Club of outstanding performers who can receive large prizes and monetary rewards, WageStream - a flexible wage application whereby you can pull your wages out sooner than payday, EAP - Employee Assistance Programme, Progression opportunities within the company, Ongoing training.
Seniority level: Entry level. Employment type: Full-time. Job function: Other, Information Technology, and Management. Industries: Security and Investigations.
Security Control Room/Response Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Control Room/Response Officer
✨Tip Number 1
Familiarise yourself with the latest security technologies and AI-driven data tools mentioned in the job description. Being knowledgeable about these systems will not only help you stand out but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in control room operations. Engaging with them can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to tactical coordination and alarm response. This will help you articulate your problem-solving skills and readiness for the role effectively.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. As the role involves liaising with various stakeholders, demonstrating your ability to communicate clearly and effectively will be crucial.
We think you need these skills to ace Security Control Room/Response Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Security Control Room/Response Officer role. Emphasise your SIA licences, IT skills, and any previous security experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you want to work for Amberstone Security. Mention your understanding of their integrated security solutions and how your background makes you a suitable candidate.
Highlight Relevant Qualifications: Clearly list your SIA CCTV and Security Licences in your application. If you have any additional qualifications or training related to security or management, be sure to include those as well.
Prepare for Potential Questions: Think about common interview questions related to security roles, such as your approach to risk management and how you handle emergency situations. Prepare concise and relevant examples from your past experiences.
How to prepare for a job interview at Amberstone Security
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Security Control Room/Response Officer. Understand the importance of tactical coordination, alarm response, and CCTV monitoring, as these will likely be key discussion points during your interview.
✨Highlight Relevant Experience
Even if you haven't worked in a security role before, emphasise any transferable skills or experiences. Discuss your IT skills, ability to manage processes, and any previous roles that required quick decision-making or communication under pressure.
✨Demonstrate Communication Skills
As this role involves significant communication, both internally and externally, prepare to showcase your ability to convey information clearly and effectively. You might be asked about how you would handle communication in high-pressure situations.
✨Show Enthusiasm for Continuous Improvement
ASEL Ltd values a culture of continuous improvement. Be ready to discuss how you've contributed to improving systems or processes in past roles, and express your eagerness to learn and adapt in this new position.
