At a Glance
- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
- Company: Amberstone Security is a leading security solutions provider with a focus on integrity and collaboration.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
- Why this job: Join a dynamic team where your role directly impacts safety and community trust.
- Qualifications: Must have a valid SIA licence; retail security experience is a plus but not required.
- Other info: Full training provided, with opportunities for progression within the company.
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This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
Location: Consett Genesis Extra
Hours: 41 hrs
Shift Pattern: Tues , Wed , Thur & Sat (1600-0000) & fri (1500-0000)
Hourly Rate: £13.40
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Other, Information Technology, and Management
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Industries
Security and Investigations
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures that Amberstone Security follows. Understanding their approach to risk assessment and incident reporting will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively handled conflict or difficult situations in the past. This will highlight your ability to manage vulnerable persons with empathy, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Amberstone Security on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your SIA licence and any relevant training you have completed. Being able to articulate your qualifications and readiness for the role will show your commitment and professionalism to potential employers.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Highlight your ability to deter criminal activity, respond to incidents, and complete detailed reports in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially any previous roles in security or customer service. Emphasise skills like communication, conflict resolution, and attention to detail, which are crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for security and your understanding of the company's values. Mention your SIA licence and any relevant training or certifications you possess.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which is vital in the security industry.
How to prepare for a job interview at Amberstone Security
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of deterring criminal activity and how to assess vulnerabilities in a retail environment. This knowledge will help you answer questions confidently.
✨Demonstrate Communication Skills
As a Security Officer, you'll need to communicate effectively. Prepare to discuss how you've handled conflict or communicated with customers in the past. Use clear examples to showcase your ability to remain calm and professional under pressure.
✨Show Empathy and Patience
Highlight your ability to manage vulnerable persons with empathy. Be ready to share experiences where you've had to handle sensitive situations, demonstrating your understanding of the human aspect of security.
✨Prepare Your Documentation
Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows professionalism and readiness, which are key traits for a Security Officer.