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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
- Company: Amberstone Security is a leading provider of bespoke security solutions with a focus on integrity.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
- Why this job: Join a dynamic team where your role directly impacts safety and community trust.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Flexible part-time hours with opportunities for progression and personal development.
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This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
Location: St Helens
Hours: 16 Hours
Shift Pattern: Friday 12:00-20:00, Saturday 11:00-19:00, (16 Hours)
Hourly Rate: £12.68
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Other, Information Technology, and Management
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Industries
Security and Investigations
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to assess vulnerabilities and respond to incidents will show your potential employer that you are proactive and knowledgeable about the role.
✨Tip Number 2
Practice your communication skills, as being a confident communicator is essential for this role. Engage in role-playing scenarios with friends or family to simulate interactions with customers and local authorities, which will help you handle conflict professionally.
✨Tip Number 3
Research Amberstone Security and their approach to security solutions. Being able to discuss their values and how they align with your own during an interview can demonstrate your genuine interest in the company and the role.
✨Tip Number 4
Prepare to discuss your ability to manage vulnerable persons with empathy. Think of examples from your past experiences where you've had to handle sensitive situations, as this will highlight your suitability for the role.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Security Officer position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: If you have previous experience in retail security or a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your past roles have prepared you for this position.
Showcase Communication Skills: As a Retail Security Officer, strong communication skills are essential. In your application, provide examples of how you've effectively communicated in previous roles, especially in conflict resolution or customer service scenarios.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Amberstone Security
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge during the interview.
✨Showcase Communication Skills
As a Security Officer, effective communication is key. Be prepared to discuss how you would handle conflict and interact with customers. Use examples from past experiences to illustrate your ability to communicate clearly and professionally.
✨Demonstrate Empathy
Highlight your ability to manage vulnerable persons with empathy. Discuss scenarios where you've had to handle sensitive situations, showing that you can maintain professionalism while being compassionate.
✨Prepare Your Documents
Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows your commitment and readiness for the role.
