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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and respond to incidents.
- Company: Amberstone Security is a leading security solutions provider with a focus on innovation and integrity.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
- Why this job: Join a dynamic team where your role directly impacts safety and community trust.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Full training provided, with opportunities for progression and a supportive work environment.
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This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
Location: Scarborough
Hours: 48 Hours
Shift Pattern: Monday to Saturday 1500-2300 (48 hours)
Hourly Rate: £ 12.75
- Required minimum 1 year guarding, Police or military experience**
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other, Information Technology, and Management
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Industries
Security and Investigations
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your potential employer that you are proactive and knowledgeable about the role.
✨Tip Number 2
Highlight any relevant experience you have, even if it's not directly in retail security. Skills from previous roles in guarding, police, or military can be very appealing, so be ready to discuss how they apply to this position.
✨Tip Number 3
Prepare for the interview by practising your communication skills. As a Retail Security Officer, you'll need to convey information clearly and professionally, especially when reporting incidents or liaising with local authorities.
✨Tip Number 4
Demonstrate your commitment to customer service during the application process. Being welcoming and patient with customers is crucial in this role, so think of examples where you've successfully managed conflict or provided excellent service.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Highlight your relevant experience and skills that align with the job description, such as communication skills and conflict management.
Tailor Your CV: Customise your CV to reflect the specific requirements of the role. Emphasise any previous security experience, SIA licence details, and your ability to handle incidents professionally. Use clear and concise language.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for security and your understanding of the company's values. Mention how your skills can contribute to their mission of providing a collaborative service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Amberstone Security
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of deterring criminal activity and how to assess vulnerabilities in a retail environment. This knowledge will help you answer questions confidently.
✨Demonstrate Communication Skills
As a Security Officer, you'll need to communicate effectively. Prepare to showcase your verbal and written communication skills during the interview. You might be asked to provide examples of how you've handled conflict or reported incidents in the past.
✨Show Empathy and Professionalism
Highlight your ability to manage vulnerable persons with empathy. Be ready to discuss scenarios where you've had to handle sensitive situations professionally, as this is crucial in maintaining a positive customer experience.
✨Bring Required Documents
Ensure you have all necessary documents, including your SIA licence and proof of address. Being organised and prepared shows that you take the application process seriously and are ready to comply with company policies.
