Retail Security Officer

Retail Security Officer

Eastbourne Full-Time No home office possible
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At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
  • Company: Join ASEL, a leader in bespoke security solutions with a rich history in risk management.
  • Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
  • Why this job: Be part of a collaborative team that values authenticity and offers real career progression.
  • Qualifications: Must have a valid SIA licence; retail security experience is a plus but not required.
  • Other info: Flexible wage application allows you to access your earnings before payday.

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

Main Responsibilities

  • Provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
  • Patrolling the shop floor and deterring criminal activity.
  • Assess and identify vulnerabilities, and work proactively to minimise risk.
  • Liaising with management and local authorities when applicable.
  • Manage vulnerable persons with empathy to not cause distress.
  • Completing colleague and contractor searches when required in line with customer company policy.
  • Digitally report incidents and use tablets/phones for daily activity planning.
  • Detailed and legible incident reporting to assist the Client and Local Authorities.

Location: Eastbourne
Hours: 37 Hours
Shift Pattern: Wednesday, Thursday 9am-6pm, Friday 11am-21:00, Saturday 9am-18:00
Hourly Rate: £13.06

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience And Qualification

  • You must have a valid SIA licence to apply for this role.
  • Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASEL

  • SIA Licence Renewal
  • Auto enrolment pension scheme
  • Investment into training
  • Perkbox incentive scheme which includes discounts and an employee assistance programme
  • Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

  • Perkbox recognition - rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme £50
  • 10% Club of outstanding performers who can receive large prizes and monetary rewards
  • WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
  • EAP - Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Retail Security Officer employer: Amberstone Security

ASEL is an exceptional employer that prioritises authenticity and transparency, fostering a collaborative work environment where employees can thrive. Located in Eastbourne, the company offers comprehensive training, competitive benefits including a pension scheme and employee assistance programme, and ample opportunities for career progression within a supportive team. With a commitment to diversity and inclusion, ASEL ensures that every employee's skills and experiences are valued, making it a rewarding place to build a meaningful career in retail security.
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Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.

✨Tip Number 2

Brush up on your communication skills, as you'll need to articulate incidents clearly and effectively. Practising how to convey information succinctly can help you stand out as a confident candidate.

✨Tip Number 3

Network with current or former Retail Security Officers to gain insights into the role. Their experiences can provide valuable tips and may even lead to referrals within the company.

✨Tip Number 4

Prepare for situational questions that assess your conflict resolution skills. Think of examples from past experiences where you've successfully managed difficult situations, as this will demonstrate your capability in handling real-life scenarios.

We think you need these skills to ace Retail Security Officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Proactive Problem Solving
Digital Reporting Skills
Ability to Handle Stressful Situations
Professionalism

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Security Officer position. Understand the key responsibilities and required skills, such as communication and conflict management, to tailor your application effectively.

Highlight Relevant Experience: Even if you don't have direct experience in retail security, emphasise any relevant skills or experiences that demonstrate your ability to handle conflict, communicate effectively, and work collaboratively with others.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of ASEL's commitment to authenticity and transparency, and how you can contribute to their mission.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for a security role.

How to prepare for a job interview at Amberstone Security

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge during the interview.

✨Showcase Communication Skills

As a Security Officer, effective communication is crucial. Be prepared to discuss how you would handle conflict and provide detailed accounts of incidents. Practise articulating your thoughts clearly and confidently.

✨Emphasise Empathy and Professionalism

Highlight your ability to manage vulnerable persons with empathy. Share examples from past experiences where you handled sensitive situations professionally, as this aligns with the company's values of authenticity and transparency.

✨Prepare Your Documentation

Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows your commitment and professionalism, which are essential traits for the role.

Retail Security Officer
Amberstone Security
A
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