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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
- Company: Join Amberstone Security, a leader in bespoke security solutions with a rich history.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
- Why this job: Be part of a team that values integrity and collaboration while making a real impact.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Flexible part-time hours with opportunities for progression and personal development.
Join to apply for the Retail Security Officer role at Amberstone Security. This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
Main Responsibilities:
- Provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
- Patrolling the shop floor and deterring criminal activity.
- Assess and identify vulnerabilities, and work proactively to minimise risk.
- Liaising with management and local authorities when applicable.
- Manage vulnerable persons with empathy to not cause distress.
- Completing colleague and contractor searches when required in line with customer company policy.
- Digitally report incidents and use tablets/phones for daily activity planning.
- Detailed and legible incident reporting to assist the Client and Local Authorities.
Location: Glasgow Knightswood Superstore 4361
Hours: 24 hours
Shift Pattern: Varied days with a rolling rota (3 days a week)
Hourly Rate: £13.40
The Person:
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification:
- You must have a valid SIA licence to apply for this role.
- Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL:
- SIA Licence Renewal.
- Auto enrolment pension scheme.
- Investment into training.
- Perkbox incentive scheme which includes discounts and an employee assistance programme.
- Company uniform provided.
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.
Equality & Diversity:
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
Responsibilities & Requirements:
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition - rewards and discount platform.
- Apprenticeship.
- Employee of the month scheme.
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards.
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday.
- EAP - Employee Assistance Programme.
- Progression opportunities within the company.
- Ongoing training.
Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to assess vulnerabilities and respond to incidents will show your proactive approach during interviews.
✨Tip Number 2
Highlight any experience you have in customer service or conflict resolution. Being able to communicate effectively and handle difficult situations is crucial for a Retail Security Officer, so be ready to share examples.
✨Tip Number 3
Research Amberstone Security and their values. Knowing their commitment to authenticity and transparency can help you align your answers during the interview, demonstrating that you are a good cultural fit.
✨Tip Number 4
Prepare questions to ask during the interview about the role and the company. This shows your genuine interest in the position and helps you understand what they expect from a Retail Security Officer.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities.
Highlight Relevant Experience: Even if you don't have direct experience in retail security, emphasise any transferable skills or experiences that demonstrate your ability to handle conflict, communicate effectively, and work collaboratively.
Tailor Your CV: Customise your CV to reflect the specific requirements mentioned in the job description. Include your SIA licence details prominently and any relevant training or certifications that align with the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Amberstone Security and how your values align with theirs, particularly around authenticity and integrity.
How to prepare for a job interview at Amberstone Security
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of deterring criminal activity and how to assess vulnerabilities in a retail environment. This knowledge will help you answer questions confidently.
✨Demonstrate Communication Skills
As a Security Officer, you'll need to communicate effectively. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've handled conflict or communicated with customers in previous roles.
✨Show Empathy and Professionalism
Highlight your ability to manage vulnerable persons with empathy. Share examples of how you've maintained professionalism in challenging situations, as this is crucial for the role.
✨Prepare Your Documentation
Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows your commitment and readiness for the role.
