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For Companies At a Glance
- Tasks: Ensure safety in retail environments, respond to incidents, and report findings.
- Company: Join Amberstone Security, a leader in retail security solutions.
- Benefits: Earn £12.50 per hour, enjoy training, discounts, and career progression.
- Why this job: Make a difference by protecting customers and creating a safe shopping experience.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
- Other info: Work in a dynamic team with ongoing training and support.
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Company Overview
ASEL is part of the Argenbright Holdings Group, a privately owned USD 2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. ASEL designs, develops and delivers bespoke security solutions that merge people, technology and processes to achieve results‑driven outcomes. Our risk advisory practice uses data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We value authenticity, transparency and integrity to build trust with our clients.
Role Details
Location: Kirkcaldy
Hours: 30 hours a week
Shift Pattern: Thursday to Sunday (30 hours a week)
Hourly Rate: £12.50
Key Responsibilities
- Patrol the shop floor and deter criminal activity.
- Assess and identify vulnerabilities, and work proactively to minimize risk.
- Liaise with management and local authorities when applicable.
- Manage vulnerable persons with empathy to avoid causing distress.
- Complete colleague and contractor searches in line with customer company policy.
- Digitally report incidents and use tablets/phones for daily activity planning.
- Provide detailed and legible incident reports to assist the client and local authorities.
The Person
To be an effective Security Officer you must be a confident communicator, capable of providing detailed verbal and written accounts of incidents. You should be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience and Qualifications
You must have a valid SIA licence. Previous experience in a retail security role is an advantage but not essential, as full training will be provided. Applicants must be able to provide a full 5‑year checkable work or education history. Should you be selected for an interview, please bring your right‑to‑work documents and a recent proof of address.
Benefits
- SIA Licence Renewal support.
- Auto‑enrolment pension scheme.
- Investment in training.
- Perkbox incentive scheme, including discounts and an employee assistance programme.
- Company uniform provided.
- Perkbox recognition – rewards and discount platform.
- Apprenticeship opportunities.
- Employee of the Month scheme (£50).
- 110% Club for outstanding performers allowing large prizes and monetary rewards.
- WageStream – flexible wage application to pull wages earlier than payday.
- Employee Assistance Programme (EAP).
- Progression opportunities within the company.
- Ongoing training.
Equality & Diversity
ASEL values diverse skills and experience and is committed to equal opportunity for all employees. We encourage inclusion, equality, diversity, leadership and management to retain the best talent.
Job Classification
Seniority level: Entry level
Employment type: Full‑time
Job function: Other, Information Technology, and Management
Industries: Security and Investigations
Referrals increase your chances of interviewing at Amberstone Security by 2x.
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Get to know the company! Research Amberstone Security and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Retail Security Officer, you'll need to be a confident communicator. Role-play potential scenarios with friends or family to get comfortable with handling conflict and reporting incidents.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Show Off Your Communication Skills: As a Retail Security Officer, being a confident communicator is key. Make sure your written application reflects this by using clear and concise language. We want to see how you can articulate your thoughts effectively!
Tailor Your Application: Don’t just send in a generic application! Take the time to tailor your CV and cover letter to highlight relevant experience and skills that match the job description. We love seeing candidates who put in the effort to connect their background with our needs.
Be Detail-Oriented: Since you'll be responsible for writing detailed incident reports, it’s important to showcase your attention to detail in your application. Double-check for any typos or errors before hitting send – we appreciate a polished presentation!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Amberstone Security!
How to prepare for a job interview at Amberstone Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with tasks like patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Retail Security Officer, you'll need to communicate effectively with both customers and colleagues. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've handled conflict or communicated in challenging situations in the past.
✨Demonstrate Empathy and Professionalism
The job requires managing vulnerable persons with empathy. Think of scenarios where you've had to be patient and understanding, and be ready to discuss them. This will highlight your ability to handle sensitive situations, which is crucial for this role.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to minimise risk. Consider potential vulnerabilities in a retail environment and how you would address them. Being prepared with practical examples will show that you can think on your feet and are ready for the challenges of the job.
