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For Companies At a Glance
- Tasks: Provide visible deterrence, respond to incidents, and collaborate with local authorities.
- Company: Join Amberstone Security, a leader in retail security solutions.
- Benefits: Competitive pay, SIA licence renewal, training investment, and employee discounts.
- Why this job: Make a real difference in keeping stores safe while developing your skills.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
- Other info: Full training provided in a supportive and diverse work environment.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Join to apply for the Retail Security Officer role at Amberstone Security.
This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Hourly Rate: £12.35
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities. You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and legible incident reporting to assist the Client and Local Authorities
Location
Bolton
Hours
40 Hours
Shift Pattern
Mon, Tue, Wed, Thu, Fri (13:15 – 21:15)
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualifications
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Employment type
Full-time
Seniority level
Entry level
Job function
Other, Information Technology, and Management
Industries
Security and Investigations
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Retail Security Officer role.
✨Tip Number 2
Practice your communication skills! As a Retail Security Officer, you'll need to be a confident communicator. Role-play scenarios with a friend to get comfortable with handling conflict and reporting incidents.
✨Tip Number 3
Show up prepared! Research Amberstone Security and understand their approach to risk management. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Amberstone Security.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Security Officer role. Highlight any relevant experience or skills that match the job description, like your ability to communicate effectively and handle conflict.
Showcase Your Skills: Don’t forget to mention your SIA licence and any previous security experience, even if it’s not in retail. We want to see how you can bring your unique skills to the team!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and make sure your incident reporting skills shine through, as this is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Amberstone Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like patrolling, incident reporting, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Retail Security Officer, you'll need to communicate effectively with both customers and colleagues. Prepare examples from your past experiences where you've successfully handled conflict or provided clear reports. This will demonstrate your ability to manage situations professionally.
✨Demonstrate Empathy and Patience
The job requires managing vulnerable persons with care. Think of scenarios where you've shown empathy in challenging situations. Sharing these experiences can highlight your suitability for the role and your understanding of the importance of customer service in security.
✨Be Ready for Practical Questions
Expect situational questions that assess how you'd handle specific incidents. Practice responses to common scenarios in retail security, such as dealing with theft or managing a distressed customer. This preparation will help you think on your feet during the interview.
