Retail Security Officer

Retail Security Officer

Wolverhampton Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Patrol the shop floor, deter crime, and report incidents digitally.
  • Company: Join Amberstone Security, a leader in retail security solutions.
  • Benefits: Enjoy flexible wage access, training investment, and discounts through Perkbox.
  • Why this job: Gain valuable experience in a supportive environment with progression opportunities.
  • Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
  • Other info: Full training provided; commitment to equality and diversity in the workplace.

The predicted salary is between 25000 - 35000 £ per year.

Overview

Join to apply for the Retail Security Officer role at Amberstone Security.

This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Hourly rate: £12.30

Responsibilities

  • Patrolling the shop floor and deterring criminal activity
  • Assess and identify vulnerabilities, and work proactively to minimise risk
  • Liaising with management and local authorities when applicable
  • Manage vulnerable persons with empathy to not cause distress
  • Completing colleague and contractor searches when required in line with customer company policy
  • Digitally report incidents and use tablets/phones for daily activity planning
  • Detailed and legible incident reporting to assist the Client and Local Authorities

Location

Wolverhampton

Hours and shift pattern

Hours: varied hours
Shift Pattern: 7-day cover

Qualifications and requirements

  • Valid SIA licence to apply for this role
  • Previous experience in a Retail Security Role is an advantage but not essential as full training will be given
  • You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
  • Must be able to provide a full 5-year checkable work or education history

Benefits

  • SIA Licence Renewal
  • Auto enrolment pension scheme
  • Investment into training
  • Perkbox incentive scheme including discounts and an employee assistance programme
  • Company uniform provided
  • WageStream – flexible wage access
  • EAP – Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to engagement and retention of talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Employment type

  • Full-time

Seniority level

  • Entry level

Job function

  • Other, Information Technology, and Management
  • Industries: Security and Investigations

Applicants must be able to provide a full 5-year history. If you are selected for an interview, please bring your right to work documents and a recent proof of address.

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Retail Security Officer employer: Amberstone Security

Amberstone Security is an excellent employer for those seeking a rewarding career as a Retail Security Officer in Wolverhampton. With a strong commitment to employee growth, we offer comprehensive training, progression opportunities, and a supportive work culture that values diversity and inclusion. Our benefits include flexible wage access, an auto-enrolment pension scheme, and an employee assistance programme, ensuring our team members feel valued and empowered in their roles.
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Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Retail Security Officer. Understanding the key duties, such as patrolling and incident reporting, will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight any relevant experience you have, even if it's not directly in retail security. Skills from customer service or conflict resolution can be very appealing to employers in this field.

✨Tip Number 3

Prepare to discuss how you would handle various scenarios that may arise on the job. This could include dealing with vulnerable persons or managing potential theft situations, showcasing your problem-solving skills.

✨Tip Number 4

Research Amberstone Security and their values. Being able to align your personal values with theirs during the interview can set you apart as a candidate who is genuinely interested in the role.

We think you need these skills to ace Retail Security Officer

Attention to Detail
Strong Observation Skills
Communication Skills
Conflict Resolution
Empathy and Compassion
Risk Assessment
Incident Reporting
Proactive Problem-Solving
Ability to Work Under Pressure
Teamwork and Collaboration
Time Management
Knowledge of Security Protocols
Customer Service Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Security Officer position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: Even if you don't have direct experience in retail security, emphasise any transferable skills or experiences that demonstrate your ability to manage risks, liaise with authorities, or handle vulnerable individuals with empathy.

Prepare Your Documents: Ensure you have all necessary documents ready, including your CV, SIA licence, and proof of a 5-year checkable work or education history. If applicable, prepare a cover letter that outlines your motivation for applying.

Follow Application Instructions: When submitting your application, make sure to follow any specific instructions provided by Amberstone Security. Double-check that all required documents are included and that your application is free from errors before submission.

How to prepare for a job interview at Amberstone Security

✨Know Your Responsibilities

Familiarise yourself with the key responsibilities of a Retail Security Officer. Be prepared to discuss how you would patrol the shop floor, assess vulnerabilities, and manage incidents. Showing that you understand the role will impress your interviewers.

✨Demonstrate Empathy

Since managing vulnerable persons is part of the job, think of examples where you've shown empathy in challenging situations. This will highlight your ability to handle sensitive scenarios without causing distress.

✨Prepare for Scenario Questions

Expect scenario-based questions that test your problem-solving skills. Think about how you would respond to potential theft or disturbances, and be ready to explain your thought process clearly.

✨Bring Required Documents

Make sure to bring your right to work documents and a recent proof of address to the interview. This shows that you are organised and serious about the position, which can leave a positive impression.

Retail Security Officer
Amberstone Security
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  • Retail Security Officer

    Wolverhampton
    Full-Time
    25000 - 35000 £ / year (est.)

    Application deadline: 2027-09-06

  • A

    Amberstone Security

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