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For Companies At a Glance
- Tasks: Patrol the shop floor, deter crime, and report incidents digitally.
- Company: Join ASEL, part of Argenbright Holdings, a leader in security services across Europe and the USA.
- Benefits: Enjoy SIA licence renewal, pension scheme, discounts, and a provided uniform.
- Why this job: Gain valuable experience in security while working in a supportive and diverse environment.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Flexible duties and a commitment to equality and diversity in the workplace.
Overview
Retail Security Officer role at Amberstone Security.
Location
Hexham
Hours
40 Hours
Shift Pattern
Tuesday to Saturday 12:00–20:00
Hourly Rate
£13.40
Company
ASEL is part of the Argenbright Holdings Group, a privately owned company with a history in security services across the USA and Europe.
Responsibilities
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and legible incident reporting to assist the Client and Local Authorities
Requirements
Required Experience and Qualification
You must have a valid SIA licence to apply for this role. Previous experience in a Retail Security role is advantageous but not essential, as full training will be provided.
The Person
You will need to be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity. You should be welcoming and patient with customers and able to handle conflict professionally.
Benefits
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme including discounts and an employee assistance programme
- Company uniform provided
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed regularly. Any changes should be agreed between you and your manager. The information is not exhaustive; you may be required to undertake duties within the scope of the position and your capabilities. All employees are expected to act professionally, cooperatively and flexibly in line with the position.
Important Notice
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role. If you are not contacted within 14 days of application, please assume you have been unsuccessful.
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Make sure you have your SIA licence ready before applying. This is a crucial requirement for the Retail Security Officer role, and having it in hand will show that you're serious about the position.
✨Tip Number 2
Familiarise yourself with common security protocols and practices in retail environments. Understanding how to assess vulnerabilities and manage risks will give you an edge during interviews.
✨Tip Number 3
Practice your communication skills, especially in conflict resolution. Being able to articulate your thoughts clearly and handle difficult situations with empathy is key for this role.
✨Tip Number 4
Research Amberstone Security and their values. Knowing their commitment to equality and diversity can help you align your answers during the interview, showing that you fit well with their company culture.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retail Security Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Even if you don't have direct experience in retail security, emphasise any transferable skills or experiences that demonstrate your ability to handle conflict, communicate effectively, and manage vulnerable individuals with empathy.
SIA Licence Verification: Ensure that you mention your valid SIA licence in your application. If you are in the process of obtaining it, clarify this in your cover letter and express your commitment to completing the necessary training.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and explains why you are a good fit for the role. Use specific examples to illustrate your problem-solving abilities and your approach to maintaining safety and security.
How to prepare for a job interview at Amberstone Security
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Retail Security Officer. Be prepared to discuss how you would patrol the shop floor, assess vulnerabilities, and manage incidents effectively.
✨Demonstrate Communication Skills
As a Retail Security Officer, strong communication is crucial. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle conflict or liaise with management and local authorities.
✨Show Empathy and Professionalism
Highlight your ability to manage vulnerable persons with empathy. Prepare examples of how you've handled sensitive situations in the past, showcasing your patience and professionalism.
✨Understand the Importance of Reporting
Be ready to explain the significance of detailed incident reporting. Discuss your approach to documenting incidents accurately and how you would use technology for daily activity planning.
