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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents while collaborating with local authorities.
- Company: ASEL delivers bespoke security solutions and is part of the $2.2bn Argenbright Holdings Group.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training opportunities.
- Why this job: Join a dynamic team focused on safety, integrity, and community trust in a supportive work environment.
- Qualifications: You need a valid SIA licence; previous retail security experience is a plus but not essential.
- Other info: Flexible hours with a rolling rota and opportunities for progression within the company.
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
Location: Selly Oak
Hours:40hrs per week
Shift Pattern: 2 week rolling rota – – 1300-2100 Sundays 1100-1700
Hourly Rate: £12.30
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
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Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.
✨Tip Number 2
Brush up on your communication skills, as you'll need to articulate incidents clearly. Practising how to convey information effectively can help you stand out when discussing your experience.
✨Tip Number 3
Research ASEL and their approach to security solutions. Being knowledgeable about their methods and values will demonstrate your genuine interest in the role and the company during your interview.
✨Tip Number 4
Prepare for situational questions that may arise in the interview. Think of examples from your past experiences where you've successfully handled conflict or managed vulnerable individuals with empathy.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous roles in security or customer service. Emphasise your communication skills and ability to handle conflict, as these are crucial for this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of ASEL's values, such as authenticity and transparency. Mention specific examples from your past that demonstrate your ability to deter criminal activity and manage vulnerable individuals with empathy.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A well-presented application reflects your professionalism.
How to prepare for a job interview at Amberstone Security
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks such as patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge during the interview.
✨Showcase Communication Skills
As a Security Officer, effective communication is crucial. Prepare to discuss how you've successfully communicated in past roles, especially in conflict situations. Highlight your ability to provide clear verbal and written accounts of incidents.
✨Demonstrate Empathy
The role requires managing vulnerable persons with empathy. Be ready to share examples of how you've handled sensitive situations in the past, showing that you can maintain professionalism while being compassionate.
✨Prepare Your Documents
Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows your attention to detail and readiness for the role.
