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- Tasks: Manage daily scheduling and deployment of security officers across the South region.
- Company: Amberstone Security delivers bespoke security solutions with a focus on integrity and collaboration.
- Benefits: Enjoy perks like flexible wages, recognition rewards, and opportunities for progression.
- Why this job: Be part of a dynamic team that values diversity and offers real impact in security management.
- Qualifications: Experience in workforce scheduling and excellent communication skills are essential.
- Other info: Entry-level position with full-time hours and ongoing training opportunities.
The predicted salary is between 28800 - 42000 £ per year.
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This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Role Overview
We are seeking a highly organised and proactive Regional Scheduling Coordinator to oversee and manage the daily deployment and scheduling of our Security Officers in the South of the UK. This role is pivotal in ensuring continuity of service, rapid response to rota gaps or \”blowouts\”, and consistent performance across all client contracts in the region.
You will play a critical role in real-time scheduling, rota management, and communication with field officers and stakeholders to ensure security coverage is always aligned with contract requirements and SLAs.
Key Responsibilities
- Manage the daily scheduling and deployment of security officers across multiple sites in the South region.
- Create, monitor, and adjust officer rotas to ensure optimal coverage and compliance with working hours and legal requirements.
- Respond swiftly to last-minute blowouts, sickness, or absences by arranging cover and communicating changes effectively.
- Book officers on and off duty in real-time using internal workforce management systems.
- Ensure all shifts are adequately filled and any gaps are escalated and addressed as a priority.
- Liaise directly with officers to confirm availability, site assignments, and shift details.
- Coordinate closely with Operations Managers and Account Managers to support smooth service delivery.
- Maintain accurate records of all schedule changes, incidents, and coverage challenges.
- Communicate clearly with internal stakeholders and clients where service impact may occur.
- Assist in proactive planning of rotas during peak periods and holiday seasons.
- Support the Service Desk and Operations team in general administration during high-volume periods.
- Adhere to all ASEL compliance, risk, and safeguarding protocols when assigning officers to high-risk sites.
- Ensure all scheduling activity complies with relevant employment legislation and internal policies.
Ideal Candidate
- Proven experience in workforce scheduling, ideally within the security or facilities management sectors.
- Strong working knowledge of rota systems, shift planning, and real-time resource coordination.
- Calm under pressure and able to think quickly to solve scheduling issues.
- Excellent verbal and written communication skills.
- Familiarity with rostering tools and workforce management software.
- Detail-oriented and highly organised with the ability to manage multiple moving parts.
- Flexible and available for occasional out-of-hours coordination where urgent cover is needed.
Mission, core values & competencies:
Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security SolutionsColleague Development Plan
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Benefits:
- Perkbox recognition – rewards and discount platform
- Door to door travel
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Administrative
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Industries
Security and Investigations
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Regional Scheduling Coordinator employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Scheduling Coordinator
✨Tip Number 1
Familiarise yourself with the specific workforce management systems mentioned in the job description. Understanding how these tools work will give you an edge during interviews, as you'll be able to discuss your experience and how you can effectively use them in the role.
✨Tip Number 2
Highlight any previous experience you have in real-time scheduling or rota management. Be prepared to share examples of how you've successfully handled last-minute changes or staffing challenges, as this is a key responsibility for the Regional Scheduling Coordinator.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you would liaise with both security officers and internal stakeholders. Being able to articulate your approach to maintaining clear communication will show that you're proactive and organised.
✨Tip Number 4
Research Amberstone Security's core values and mission. Tailor your conversation to reflect how your personal values align with theirs, especially regarding authenticity and transparency, which are crucial for building trust in this role.
We think you need these skills to ace Regional Scheduling Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workforce scheduling and any familiarity with rostering tools. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Regional Scheduling Coordinator role at Amberstone Security. Mention how your skills align with their core values of authenticity and transparency, and provide examples of how you've successfully managed scheduling challenges in the past.
Highlight Communication Skills: Since the role requires excellent verbal and written communication skills, ensure you showcase these in your application. Provide examples of how you've effectively communicated with team members or stakeholders in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Amberstone Security
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Regional Scheduling Coordinator. Familiarise yourself with workforce scheduling, rota management, and the specific challenges that come with coordinating security officers. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, it's crucial to highlight your communication abilities. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will show that you can handle the demands of real-time scheduling and coordination.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've tackled scheduling issues in the past. Think of specific instances where you had to respond quickly to last-minute changes or absences. This will illustrate your ability to remain calm under pressure and think on your feet, which is essential for this position.
✨Familiarise Yourself with Relevant Tools
If you have experience with rostering tools or workforce management software, be sure to mention it during the interview. If not, do some research on common systems used in the industry. Showing that you're tech-savvy and willing to learn will make you a more attractive candidate.
