Mobile Roaming Security Officer
Mobile Roaming Security Officer

Mobile Roaming Security Officer

Swindon Full-Time No home office possible
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At a Glance

  • Tasks: Patrol assigned areas, ensure safety, and provide excellent customer service.
  • Company: Join ASEL, a leader in bespoke security solutions and risk management.
  • Benefits: Enjoy perks like flexible wages, rewards, and opportunities for progression.
  • Why this job: Be part of a dynamic team making a real impact in community safety.
  • Qualifications: Must have SIA licence, UK driving licence, and security experience.
  • Other info: Work in various locations with a company vehicle provided.

SIA Licence is essential to be considered for the role. ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. This role will endeavour to support the client to deliver industry leading services. As the forefront of the business, it will be expected that you will hold the best in business customer service to all stakeholders. You will be required to deploy to the highest risk areas/locations to support our client where it’s needed and take a proactive approach to new age guarding.

Location: Swindon and Surrounding areas

Hourly Rate: £12.50

Hours: 40 per week

Shift Pattern: 08:00 - 16:00 & 14:30 - 22:30 Alternative weekends and Alternative early & late shifts

Main Responsibilities:

  • Flexibility of working location to work in line of a resource to risk within reasonable distance/cluster of locations using company vehicle.
  • Patrolling an assigned cluster of stores, prioritising activities in line with intelligence.
  • Providing high visibility, reassuring presence in and around our client’s premises, interacting with the clients’ colleagues and members of the public.
  • Liaising with management, local authorities and Police when applicable.
  • Maintain a safe and secure environment for clients and their customers.
  • Manage vulnerable persons with empathy to not cause distress.
  • Completing colleague and contractor searches where required in line with agreed policy.
  • Completing security checks on areas of our client’s premises.
  • Clear communicator with all relevant stakeholders through all means of communication including radio usage.
  • Comfortable to be able to digitally report incidents, gather intelligence and use tablets/phones for daily activity planning.
  • Incident reporting and writing.
  • Be able to identify a trend of criminality to support where the risk is and communicate back to the Amberstone Crime Desk.
  • Operate Body Worn Cameras and be able to activate them in line with company/safety policy.

Person Requirements:

Desirable:

  • SIA accreditations

Essential:

  • A role within the security industry, specifically in guarded services working in retail security.
  • Full UK Manual driving license is required to be considered for the position.
  • Valid SIA licence.
  • Strong communication skills.
  • Smart appearance.
  • Ability to handle conflict situations in a professional manner.
  • Knowledge and experience: 1 year front line security guarding experience.

Personal skills/behaviours/qualities:

  • Great communicator.
  • Drives positive business ethic.
  • Have good IT knowledge.
  • Confident in high pressure situations.

Mission, core values & competencies:

Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security Solutions Colleague Development Plan.

Internal relations:

It is critical that the individual has comprehensively good working internal relationships with team members and respective departments and communicate and support the company ethos effectively, whilst making sure best practice is followed. These progressive relationships will be based on a can-do attitude with a positive thoughtful style in ensuring effective communication is carried out throughout the business, always ensuring that client service remains at the centre of what we do.

Equality & Diversity:

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements:

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

  • Perkbox recognition - rewards and discount platform.
  • Apprenticeship.
  • Employee of the month scheme £50.
  • 10% Club of outstanding performers who can receive large prizes and monetary rewards.
  • WageStream - a flexible wage application whereby you can pull your wages out sooner than payday.
  • EAP - Employee Assistance Programme.
  • Progression opportunities within the company.
  • Ongoing training.
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Contact Detail:

Amberstone Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Roaming Security Officer

✨Tip Number 1

Familiarise yourself with the latest security technologies and practices. Being knowledgeable about tools like body-worn cameras and digital reporting systems will show that you're proactive and ready to adapt to new methods in the security industry.

✨Tip Number 2

Demonstrate your customer service skills during any interactions you have with our team. Since this role requires high visibility and interaction with clients and the public, showcasing your ability to communicate effectively and empathetically can set you apart.

✨Tip Number 3

Highlight your flexibility and willingness to work in various locations. The job involves patrolling different stores, so showing that you're adaptable and can handle changing environments will be a big plus.

✨Tip Number 4

Prepare for potential conflict situations by thinking through how you would handle them professionally. Being able to articulate your approach to managing difficult scenarios can demonstrate your readiness for the challenges of the role.

We think you need these skills to ace Mobile Roaming Security Officer

SIA Licence
Full UK Manual Driving Licence
Strong Communication Skills
Conflict Resolution
High Pressure Situation Management
Customer Service Excellence
Patrolling and Surveillance Techniques
Incident Reporting and Documentation
Empathy and Vulnerable Person Management
IT Proficiency
Team Collaboration
Proactive Risk Assessment
Body Worn Camera Operation
Intelligence Gathering and Analysis
Flexibility in Working Locations

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise your experience in the security industry, particularly in guarded services and retail security. Mention any specific roles or responsibilities that align with the job description.

Showcase Your SIA Licence: Since holding an SIA licence is essential for this role, clearly state your licence details in your application. If you have any additional relevant certifications, include those as well.

Demonstrate Communication Skills: The role requires strong communication skills, so provide examples of how you've effectively communicated in previous positions. This could include liaising with management, local authorities, or handling conflict situations.

Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements and responsibilities mentioned in the job description. Use keywords from the listing to show that you understand the role and its expectations.

How to prepare for a job interview at Amberstone Security

✨Showcase Your SIA Licence

Make sure to highlight your SIA licence during the interview. This is essential for the role, so be prepared to discuss your experience and how it has equipped you for the responsibilities of a Mobile Roaming Security Officer.

✨Demonstrate Strong Communication Skills

As communication is key in this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with colleagues, clients, or authorities in past situations.

✨Prepare for Conflict Management Scenarios

Expect questions about handling conflict situations. Think of specific instances where you managed difficult interactions professionally and calmly, showcasing your ability to maintain a safe environment.

✨Familiarise Yourself with Technology

Since the role involves using tablets and phones for reporting and planning, brush up on your IT skills. Be prepared to discuss any relevant experience you have with digital reporting tools or security technology.

Mobile Roaming Security Officer
Amberstone Security
A
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