At a Glance
- Tasks: Engage with customers and serve food and drinks in a lively resort setting.
- Company: Join a vibrant team at Searles Leisure Resort, known for its fun atmosphere.
- Benefits: Flexible hours, training provided, and a chance to work in a dynamic environment.
- Other info: Perfect for those who thrive in fast-paced settings and love customer interaction.
- Why this job: Be the face of our resort and create memorable experiences for guests.
- Qualifications: Team player with good communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 € per year.
Base Searles Leisure Resort
Reporting to Front of House Manager
Job Purpose
As a Food and Beverage Team Member you will be an enthusiastic and energetic individual and part of the wider Food & Beverage team. This role is customer focused within a fast‑paced environment, the post holder will therefore have good communication skills and a passion for delivering excellent customer service. You will support the Company’s mission and objectives through compliance to Policies and Procedures.
Key Responsibilities
- Engaging with the customers, providing excellent customer service.
- Serving Food and Drink, across different outlets on the resort, in line with the principles of the 8 steps of service.
- Ensure the Food & Beverage areas are prepared, clean and fully set for service as detailed by the procedure.
- Maintain a clean and tidy work area at all times.
- Assist with sorting deliveries as required.
- Follow cash handling procedures.
- To follow the relevant Company and Department Procedures and adhere to all Food Hygiene and Health & Safety requirements.
- To maintain knowledge of the complete menu including daily specials, and any special events within the establishment.
- Comply to all regulations and policies such as Data Protection Act, Health & Safety and Safeguarding, ensure a safe working environment for all staff members.
- To complete any in‑house training as required and participate in team meetings.
- To act as an ambassador for the business and ensure that the Company is promoted externally on all occasions.
- To perform any other duties as required.
Key Relationships
- F&B Front of House Team
- F&B Management
Education, Training & Experience
- Teamwork skills and the ability to act as the public face of the business
- Computer literate
- Previous Experience within a similar setting desirable but training will be given.
- Food Hygiene Certificates (Desirable)
Disposition & requirements
- Full valid Driving Licence for UK (Desirable)
- Flexible Schedule, for Working hours
- Maintain a professional standard of work attire. Standard full length black trousers or skirt, management shirt/top
- Mid to long length hair must be neatly tied back
- Jewellery kept to minimum, No chipped nail polish.
- Closed toe formal black shoes
Excellent Customer Service
- Enthusiastic and Energetic Team Player
- Strong Work Ethic, Organised with Good Timekeeping Skills
- Works well in a fast-paced environment
- Polite and well-mannered with good communication skills
F&B Team Member in Hunstanton employer: Ambers
At Searles Leisure Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our Food & Beverage Team Members enjoy comprehensive training opportunities, a supportive environment, and the chance to engage with guests in a beautiful resort setting, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in Hunstanton
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Food & Beverage Team Member. This will boost your confidence and help you demonstrate your enthusiasm for delivering excellent service during the interview.
✨Tip Number 3
Dress the part! Make sure you look professional and adhere to the dress code mentioned in the job description. First impressions matter, and showing that you can follow guidelines is a great way to start.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace F&B Team Member in Hunstanton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our Food & Beverage team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. If you've worked in a fast-paced environment before or have great communication skills, shout about it! We love seeing how you fit into our mission.
Keep It Clean and Professional:Just like we maintain a tidy work area, your application should be neat and well-organised. Use clear language, check for typos, and make sure it reflects the professional standard we uphold at Searles Leisure Resort.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ambers
✨Know the Menu Inside Out
Make sure you familiarise yourself with the entire menu, including daily specials and any upcoming events. This shows your enthusiasm for the role and helps you engage with customers confidently during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your passion for delivering top-notch service.
✨Dress to Impress
Since the role requires a professional standard of work attire, make sure you dress appropriately for the interview. Opt for smart, clean clothing that reflects the company’s standards, as first impressions matter!
✨Be Ready for Fast-Paced Scenarios
Expect questions or role-play scenarios that reflect the fast-paced environment of the job. Practice responding to hypothetical situations where you need to think on your feet, as this will showcase your ability to handle pressure effectively.
