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- Tasks: Lead a historic luxury hotel, driving business strategy and team development.
- Company: Join the Brownsword Group, known for iconic hotels with rich stories.
- Benefits: Competitive pay, retail perks, discounts, free meals, and unique development pathways.
- Why this job: Be part of a supportive family culture in a stunning castle setting.
- Qualifications: Previous experience as a hotel General Manager in a similar property.
- Other info: Enjoy milestone awards and opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
The Brownsword Group has created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share. Generosity, quality, and welcoming hospitality is what they do very well. Being exceptional hoteliers has been the core of the operation, creating a successful hospitality business.
Reporting to the Regional General Manager, we are now looking for a General Manager to lead our hotel and its team to success. We’re looking for a leader, someone who knows running a hotel is about the guests and the team, as well as the finances. We want someone who will coach and develop our people, whilst delivering great service across the operation and achieving the hotel's commercial goals.
Location: Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Amberley Castle gives our team the chance to work in a castle with quality and style.
Hours: Full time
Bonus: We have a General Manager bonus scheme at all our hotels - we’ll let you know all about this and GM perks and benefits at the interview!
The role - our next General Manager will:
- Provide day to day leadership driving the business strategy in all areas of the operation.
- Drive sales and revenue, balancing costs against these so that we meet our business targets.
- Be charismatic and engaging and people centric - they will always know what’s going on with the team.
- Have good commercial skills and awareness - making decisions that make sound business sense.
- Know how to analyse and manage the hotel P&L to success.
- Have strong IT skills and be able to use digital platforms well.
- Develop and lead the people culture of the property with engaging and committed communication.
- Work well with the central support teams, implementing group strategies whilst also driving local activity to make the hotel great!
- Have previous experience as a hotel General Manager in a similar style property.
Our GMs meet at least twice a year in person and also have fortnightly calls - so there is always an opportunity to ask questions, get support and find out what is going on across the business.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special.
- When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station.
One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.
Hotel General Manager in Arundel employer: Amberley Castle
Contact Detail:
Amberley Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager in Arundel
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked with The Brownsword Group. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your charisma shine through. Remember, they’re looking for someone who’s engaging and people-centric, so be yourself and connect with the team.
✨Tip Number 3
Do your homework! Research Amberley Castle and its unique history. Knowing the ins and outs of the property will impress them and show you’re genuinely interested in leading their team.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus you’ll get all the latest updates on the role. Don’t forget to send a WhatsApp message with FAMILYFIRST to chat with us directly about the position!
We think you need these skills to ace Hotel General Manager in Arundel
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share your experiences and what makes you excited about leading a team in a unique hotel like Amberley Castle.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a General Manager. We want to see how your skills align with our values of generosity, quality, and welcoming hospitality.
Be Authentic: Don’t be afraid to show your personality! We’re looking for someone charismatic and engaging, so let your true self come through in your writing. This is your chance to connect with us on a personal level.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll get all the info you need about the role and our amazing perks!
How to prepare for a job interview at Amberley Castle
✨Know Your Hotel History
Before the interview, dive deep into the history of Amberley Castle and the Brownsword Group. Understanding the unique stories behind the hotel will not only impress your interviewers but also show your genuine interest in the role and the brand.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you’ve successfully developed teams in the past. Be ready with specific examples that highlight your ability to coach and inspire others, as this is crucial for a General Manager role.
✨Understand Financials
Brush up on your knowledge of hotel P&L statements and be prepared to discuss how you've balanced costs and revenue in previous roles. This will demonstrate your commercial awareness and ability to drive the hotel's financial success.
✨Engage with the Interviewers
During the interview, make sure to engage with your interviewers by asking insightful questions about their expectations and the hotel's culture. This shows that you’re not just interested in the position, but also in contributing positively to the team and the guest experience.
