At a Glance
- Tasks: Keep our stunning hotel sparkling and welcoming for guests.
- Company: Join the unique Amberley Castle, a luxury hotel with rich history.
- Benefits: Competitive pay, service charge, free meals, and amazing discounts.
- Other info: Flexible rotas, career growth opportunities, and milestone rewards await you.
- Why this job: Be part of a supportive team in a beautiful castle setting.
- Qualifications: No experience needed; just bring your passion and positive attitude!
The predicted salary is between 20000 - 25000 £ per year.
Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Amberley Castle gives our team the chance to work in a castle with quality and style.
Service Charge – We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel – every penny received is paid out to the team. Service charge can be in the region of £300 a month (close to £3,600 per year) over and above base pay, for a full time employee.
The hotel may also be able to offer off‑site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re‑locate, so they can settle into life at the hotel and local area in comfort.
Come and join our team as a Housekeeping Assistant and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. As a Housekeeping Assistant, you will keep all front‑of‑house areas and guest bedrooms gleaming, ready to welcome our wonderful guests. We welcome applications from candidates with no experience, as this role is all about personality and attitude, we can teach you the rest.
Key points about the role:
- From cleaning rooms to cleaning the lounge, you’ll play a massive part in making our beautiful hotel look and feel welcoming.
- We want you to be safe; it’s important to keep up to date on all COSHH training.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
Perks and Benefits:
- Competitive pay – We are proud that everyone who joins our group gets a competitive average rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group and your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We support you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop – our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us – our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you’re the type of person that likes to learn and share the wisdom, get in touch.
Room Attendant in Amberley employer: Amberley Castle Hotel Limited
Amberley Castle is an exceptional employer, offering a unique opportunity to work in a historic luxury hotel set in the stunning West Sussex countryside. With a strong emphasis on employee well-being, competitive pay, and generous service charge distribution, we foster a supportive work culture that values personal growth and development. Our commitment to work-life balance, alongside excellent perks and internal promotion opportunities, makes us a fantastic place for individuals seeking meaningful and rewarding employment.
Contact Details:
Amberley Castle Hotel Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Amberley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Amberley Castle Hotel Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Amberley Castle Hotel Limited
Don't be shy about reaching out to Amberley Castle Hotel Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in Amberley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Amberley Castle Hotel Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Amberley Castle Hotel Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
