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- Tasks: Lead strategic direction for major accounts and mentor Account Managers.
- Company: Amber Labs is a dynamic consultancy focused on data and digital transformation.
- Benefits: Enjoy a hybrid remote work setup and a collaborative team environment.
- Why this job: Join a passionate team driving meaningful client transformations in tech.
- Qualifications: 6+ years in account management with a track record in strategic partnerships.
- Other info: Ideal for those with experience in government and defence sectors.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Account Director role at Amber Labs
Role Title
Account Director
Location
Hybrid remote and London office role
About Us
Amber Labs is an independent data and digital transformation consultancy founded in 2020 by three partners united by a vision: delivering excellence for clients and creating a great place to work. Since then, we’ve grown into a dynamic team of over 120 dedicated consultants, passionate about driving exceptional results. With expertise spanning cloud, data, digital, and AI, we empower our clients to achieve meaningful transformation while staying ahead in an ever-evolving technological landscape.
Responsibilities
- Lead the strategic direction for major and high-value accounts, ensuring long-term growth and sustainability, with a focus on government and defence clients.
- Oversee and mentor Account Managers, driving consistency in client management and embedding best practices across the team.
- Manage the account team across consulting, talent, and operations functions to deliver account goals and exceed client expectations.
- Develop and implement long-term account strategies to maximise client retention, growth, and satisfaction, ensuring alignment with overall business objectives.
- Act as the primary escalation point for critical client issues and complex negotiations, including contract renewals, service expansions, and pricing discussions.
- Build and nurture C-level relationships with key clients to foster trust and identify opportunities for broader service offerings.
- Drive business development efforts by identifying strategic opportunities within existing clients and supporting the team in developing new partnerships or service lines.
Attributes
- Strategic and visionary while maintaining a hands-on approach when needed.
- Exceptional client relationship management skills, particularly at the C-level.
- Analytical and data-driven, with a focus on maximising client value and profitability.
- Strong leadership abilities, fostering collaboration and excellence within the account team.
Experience
- Minimum 6 years in account management, client success, or a similar role, with a proven track record of managing large, strategic client relationships.
- Demonstrated success in driving significant revenue growth and forming long-term strategic partnerships.
- Experience in navigating complex client environments, particularly within government, defence, or similarly high-value sectors.
- Strong commercial acumen, including expertise in contract negotiations and account profitability analysis.
- Experience in account management within the fields of data, digital, cloud, and AI.
- Experience working within a consulting environment, with a strong understanding of client needs and delivery.
- Proven ability to lead and develop high-performing account management teams.
Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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Account Director employer: Amberlabs
Contact Detail:
Amberlabs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Fokussiere dich auf deine Erfahrung im Account Management, insbesondere in der Zusammenarbeit mit großen, strategischen Kunden. Bereite konkrete Beispiele vor, die zeigen, wie du langfristige Partnerschaften aufgebaut und Umsatzwachstum erzielt hast.
✨Tip Number 2
Zeige deine Fähigkeiten im Beziehungsmanagement auf C-Ebene. Überlege dir, wie du Vertrauen aufbauen und Chancen für erweiterte Dienstleistungen identifizieren kannst, um den Mehrwert für die Kunden zu maximieren.
✨Tip Number 3
Bereite dich darauf vor, über deine analytischen Fähigkeiten zu sprechen. Sei bereit, Daten und Analysen zu nutzen, um Entscheidungen zu treffen und den Erfolg deiner Strategien zu belegen.
✨Tip Number 4
Hebe deine Führungskompetenzen hervor, insbesondere wie du Teams motivierst und exzellente Ergebnisse erzielst. Denke an Beispiele, in denen du dein Team erfolgreich geleitet und entwickelt hast.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Director position at Amber Labs. Understand the key responsibilities and attributes they are looking for, especially in terms of client relationship management and strategic direction.
Tailor Your CV: Customize your CV to highlight relevant experience in account management, particularly with large clients in government or defence sectors. Emphasize your leadership skills and any successful strategies you've implemented in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with Amber Labs' focus on data and digital transformation, and how you can contribute to their vision.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to drive revenue growth and manage strategic client relationships. Use metrics to illustrate your success in previous roles.
How to prepare for a job interview at Amberlabs
✨Showcase Your Strategic Vision
As an Account Director, it's crucial to demonstrate your ability to lead strategic direction. Prepare examples of how you've successfully managed high-value accounts and driven long-term growth, especially in government or defense sectors.
✨Highlight Client Relationship Management Skills
Exceptional client relationship management is key for this role. Be ready to discuss your experience building C-level relationships and how you've fostered trust with clients to identify new opportunities.
✨Demonstrate Leadership Experience
Since you'll be overseeing and mentoring Account Managers, share specific instances where you've led teams to success. Highlight your leadership style and how you encourage collaboration and excellence within your team.
✨Prepare for Complex Negotiations
Given the role's focus on critical client issues and negotiations, prepare to discuss your experience with contract renewals and pricing discussions. Show your commercial acumen and how you've navigated complex client environments.
