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For Companies At a Glance
- Tasks: Lead technical delivery of innovative software solutions for enterprise customers.
- Company: Join a high-growth enterprise software company in the Digital Employee Experience space.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Make a real impact by implementing cutting-edge technology in diverse environments.
- Qualifications: 8+ years in enterprise IT with hands-on experience in digital workplace technologies.
- Other info: Dynamic role with leadership opportunities and a focus on implementation excellence.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK&I, Remote
Key requirements:
- Ideally, "client-side" IT experience, with a clear motivation to move to vendor-side
- Strong background delivering complex, technical platforms into large customer environments
- Senior post-sales, implementation, or professional services, or Service Delivery Manager experience within enterprise software
- Hands-on experience working with DEX (Digital Employee Experience), Enterprise Endpoint Management/Detection, Observability IT, or End User Computing (EUC)
- Experience on the customer side, using the likes of one of these vendors: Nexthink, 1E (TeamViewer DEX), Lakeside, ControlUp, Riverbed Aternity, Omnissa, Liquidware, Flexxible, Workelevate, Applixure, Bumblebot, Almaden, Nanoheal, and others, is a non-negotiable
Overview
Amberes is partnering with a high-growth, enterprise software company operating in the Digital Employee Experience and workplace technology market. The business is entering a critical phase of scale, with increasing enterprise adoption and growing complexity across customer deployments. As a result, they are investing heavily in their post-sales delivery function to ensure consistent, high-quality technical implementation across global customers.
The DEX/EUC Specialist Opportunity
This position is designed for experienced enterprise technologists who have led large-scale deployments internally and now want to apply that expertise in a vendor environment. You will operate at the intersection of product, engineering, and customer IT teams, ensuring deployments are architected correctly, delivered efficiently, and operationalised successfully. The company values leaders who are technically credible, structured in their approach, and comfortable being close to delivery rather than managing purely at arm’s length.
Post-Sales Delivery & Implementation Leadership
- You will own end-to-end technical delivery of the platform across enterprise customers, from initial design through production rollout.
- You will lead complex, multi-region implementations, working directly with customer infrastructure, EUC, security, and operations teams.
- You will define delivery plans, deployment models, and implementation standards, ensuring consistency and quality across engagements.
Technical Engagement & Architecture
- You will act as the senior technical authority during delivery, advising customers on architecture, integrations, and operational design.
- You will partner with internal Sales Engineering, Product, Support, and Engineering teams to ensure delivery aligns with platform capabilities and roadmap.
- You will lead the resolution of complex technical challenges and escalations during deployment and early live phases.
Delivery Frameworks & Scale
- You will help evolve implementation methodologies, technical playbooks, and best practices to support scale.
- You will ensure customers are enabled with the documentation, knowledge transfer, and operational readiness required to run the platform post-deployment.
- You will contribute to improving predictability, efficiency, and quality across the services organisation.
You will bring ~8+ years of experience in enterprise IT, EUC, digital workplace, or post-sales delivery within complex environments. You will have hands-on exposure to Microsoft and cloud ecosystems, including Azure, Microsoft 365, Intune, SCCM, identity, and endpoint tooling. You will be comfortable working with scripting and automation (PowerShell, Bash, or similar). You will understand enterprise networking, security, and governance requirements. You will be credible with senior technical stakeholders and confident operating in customer-facing environments.
Nexthink SME employer: Amberes
Contact Detail:
Amberes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nexthink SME
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Nexthink or similar platforms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your hands-on experience with DEX and EUC. Share specific examples of how you've tackled complex deployments.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’re all about finding the right fit, and applying directly helps us see your enthusiasm for the role. Plus, it gives you a better shot at standing out from the crowd.
✨Tip Number 4
Prepare for technical interviews by brushing up on your knowledge of enterprise IT and cloud ecosystems. Be ready to discuss how you’ve solved technical challenges in past roles, as this will show you’re the hands-on leader we’re looking for!
We think you need these skills to ace Nexthink SME
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Nexthink SME role. Highlight your client-side IT experience and any hands-on work with DEX or EUC tools. We want to see how your background aligns with what we're looking for!
Showcase Your Experience: In your application, don’t just list your previous roles—describe your achievements! Focus on complex deployments you've led and how you’ve tackled technical challenges. This will help us see your hands-on expertise in action.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your motivation for moving to the vendor side and why you’re excited about this opportunity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Amberes
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Digital Employee Experience and Enterprise Endpoint Management. Be ready to discuss your hands-on experience with tools like Nexthink or similar vendors, as this will show your familiarity with the role's requirements.
✨Showcase Your Leadership Skills
Since this position involves leading complex implementations, prepare examples of how you've successfully managed large-scale projects in the past. Highlight your ability to work closely with cross-functional teams and how you’ve navigated challenges during deployments.
✨Understand the Company’s Vision
Research the company’s goals and recent developments in the Digital Employee Experience market. Being able to articulate how your skills align with their mission will demonstrate your genuine interest and help you stand out as a candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past experiences where you resolved technical challenges or improved delivery processes, and be ready to share those stories in detail.