At a Glance
- Tasks: Lead technical delivery of enterprise software, ensuring successful implementation and operational readiness.
- Company: Join a high-growth enterprise software company in the Digital Employee Experience market.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by leading complex deployments and shaping the future of workplace technology.
- Qualifications: 8+ years in enterprise IT with hands-on experience in EUC and digital workplace solutions.
- Other info: Dynamic role with a focus on innovation and collaboration across teams.
The predicted salary is between 48000 - 84000 £ per year.
Location: UK&I, Remote
Key requirements:
- Ideally, "client-side" IT experience, with a clear motivation to move to vendor-side
- Strong background delivering complex, technical platforms into large customer environments
- Senior post-sales, implementation, or professional services, or Service Delivery Manager experience within enterprise software
- Hands-on experience working with DEX (Digital Employee Experience), Enterprise Endpoint Management/Detection, Observability IT, or End User Computing (EUC)
- Experience on the customer side, using the likes of one of these vendors: 1E (TeamViewer DEX), Lakeside, Nexthink, ControlUp, Riverbed Aternity, Omnissa, Liquidware, Flexxible, Workelevate, Applixure, Bumblebot, Almaden, Nanoheal, and others, is a non-negotiable
Overview
Amberes is partnering with a high-growth, enterprise software company operating in the Digital Employee Experience and workplace technology market. The business is entering a critical phase of scale, with increasing enterprise adoption and growing complexity across customer deployments. As a result, they are investing heavily in their post-sales delivery function to ensure consistent, high-quality technical implementation across global customers.
The DEX/ EUC Specialist Opportunity
This position is designed for experienced enterprise technologists who have led large-scale deployments internally and now want to apply that expertise in a vendor environment. You will operate at the intersection of product, engineering, and customer IT teams, ensuring deployments are architected correctly, delivered efficiently, and operationalised successfully. The company values leaders who are technically credible, structured in their approach, and comfortable being close to delivery rather than managing purely at arm's length.
Post-Sales Delivery & Implementation Leadership
- You will own end-to-end technical delivery of the platform across enterprise customers, from initial design through production rollout.
- You will lead complex, multi-region implementations, working directly with customer infrastructure, EUC, security, and operations teams.
- You will define delivery plans, deployment models, and implementation standards, ensuring consistency and quality across engagements.
Technical Engagement & Architecture
- You will act as the senior technical authority during delivery, advising customers on architecture, integrations, and operational design.
- You will partner with internal Sales Engineering, Product, Support, and Engineering teams to ensure delivery aligns with platform capabilities and roadmap.
- You will lead the resolution of complex technical challenges and escalations during deployment and early live phases.
Delivery Frameworks & Scale
- You will help evolve implementation methodologies, technical playbooks, and best practices to support scale.
- You will ensure customers are enabled with the documentation, knowledge transfer, and operational readiness required to run the platform post-deployment.
- You will contribute to improving predictability, efficiency, and quality across the services organisation.
You will bring ~8+ years of experience in enterprise IT, EUC, digital workplace, or post-sales delivery within complex environments. You will have hands-on exposure to Microsoft and cloud ecosystems, including Azure, Microsoft 365, Intune, SCCM, identity, and endpoint tooling. You will be comfortable working with scripting and automation (PowerShell, Bash, or similar). You will understand enterprise networking, security, and governance requirements. You will be credible with senior technical stakeholders and confident operating in customer-facing environments.
DEX/ EUC Specialist in London employer: Amberes
Contact Detail:
Amberes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DEX/ EUC Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with DEX or EUC. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your hands-on experience with platforms like Nexthink or ControlUp. Real-world examples will make you stand out.
✨Tip Number 3
Don’t just apply; engage! If you find a role that excites you, apply through our website and follow up with a message to the hiring manager. A little persistence can go a long way in showing your enthusiasm for the position.
✨Tip Number 4
Prepare for technical discussions! Brush up on your knowledge of enterprise IT and cloud ecosystems. Be ready to dive deep into topics like Azure and Microsoft 365 during interviews, as they’ll want to see your expertise in action.
We think you need these skills to ace DEX/ EUC Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the DEX/EUC Specialist role. Highlight your client-side IT experience and any hands-on work with DEX or EUC tools. We want to see how your background aligns with our needs!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your experience with enterprise software, cloud ecosystems, and any scripting or automation you've done. This is your chance to shine, so let us know what you can bring to the table.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're excited about this role and how your experience makes you a perfect fit. Be genuine and let your personality come through. We love seeing passion for the Digital Employee Experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Amberes
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of DEX and EUC technologies. Familiarise yourself with the specific vendors mentioned in the job description, like Nexthink and ControlUp. Being able to discuss your hands-on experience with these tools will show that you're not just a theorist but someone who can deliver results.
✨Prepare for Technical Scenarios
Expect to be asked about complex technical challenges you've faced in previous roles. Prepare specific examples where you led large-scale deployments or resolved issues during implementation. This will demonstrate your problem-solving skills and your ability to operate at a senior technical level.
✨Understand the Company’s Goals
Research the company’s mission and recent developments in the Digital Employee Experience space. Knowing their goals will help you align your answers to show how you can contribute to their success, especially in scaling their post-sales delivery function.
✨Showcase Your Leadership Style
Since this role involves leading implementations, be ready to discuss your leadership approach. Share examples of how you've managed teams or projects, particularly in a customer-facing environment. Highlight your ability to communicate effectively with both technical and non-technical stakeholders.