At a Glance
- Tasks: Lead technical delivery of innovative platforms for enterprise customers and ensure implementation excellence.
- Company: Join a high-growth software company revolutionising the Digital Employee Experience.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving complex deployments in a dynamic tech environment.
- Qualifications: Nexthink expertise, scripting skills, and 5+ years in enterprise IT required.
- Other info: Collaborate with top tech teams and enhance your leadership skills in a fast-paced setting.
The predicted salary is between 72000 - 108000 £ per year.
Location: UK or EU Remote
Key requirements:
- Nexthink expertise + certifications
- Strong background in delivering complex, technical platforms into large customer environments
- PowerShell and Scripting
Overview:
Amberes is partnering with a high-growth, enterprise software company operating in the Digital Employee Experience and workplace technology market. The business is entering a critical phase of scale, with increasing enterprise adoption and growing complexity across customer deployments. As a result, they are investing heavily in their post-sales delivery function to ensure consistent, high-quality technical implementation across global customers. The DEX/ EUC Specialist (also known as the Service Delivery Director) will sit within Professional Services and will own the technical delivery of the platform post-sale. This is a senior, hands-on leadership position focused on implementation excellence rather than customer success or renewals.
Post-Sales Delivery & Implementation Leadership:
You will own end-to-end technical delivery of the platform across enterprise customers, from initial design through production rollout. You will lead complex, multi-region implementations, working directly with customer infrastructure, EUC, security, and operations teams. You will define delivery plans, deployment models, and implementation standards, ensuring consistency and quality across engagements.
Technical Engagement & Architecture:
You will act as the senior technical authority during delivery, advising customers on architecture, integrations, and operational design. You will partner with internal Sales Engineering, Product, Support, and Engineering teams to ensure delivery aligns with platform capabilities and roadmap. You will lead the resolution of complex technical challenges and escalations during deployment and early live phases.
Delivery Frameworks & Scale:
You will help evolve implementation methodologies, technical playbooks, and best practices to support scale. You will ensure customers are enabled with the documentation, knowledge transfer, and operational readiness required to run the platform post-deployment. You will contribute to improving predictability, efficiency, and quality across the services organisation.
Nexthink expert, with certifications:
You will be comfortable working with scripting and automation (PowerShell, Bash, or similar). You will bring at least 5+ years of experience in enterprise IT, EUC, digital workplace, or post-sales delivery within complex environments. You will have hands-on exposure to Microsoft and cloud ecosystems, including Azure, Microsoft 365, Intune, SCCM, identity, and endpoint tooling. You will understand enterprise networking, security, and governance requirements. You will be credible with senior technical stakeholders and confident operating in customer-facing environments.
IT Service Delivery Director (Nexthink/ DEX) employer: Amberes
Contact Detail:
Amberes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Director (Nexthink/ DEX)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Nexthink or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects, especially those involving complex deployments. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on technical questions related to IT service delivery and Nexthink. This will boost your confidence and help you articulate your expertise clearly.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Tailor your application to highlight your relevant experience in enterprise IT and your familiarity with scripting and automation tools.
We think you need these skills to ace IT Service Delivery Director (Nexthink/ DEX)
Some tips for your application 🫡
Show Off Your Nexthink Skills: Make sure to highlight your Nexthink expertise and any relevant certifications in your application. We want to see how your experience aligns with the role, so don’t hold back on showcasing your technical chops!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. We’re looking for someone who understands the complexities of large-scale deployments, so make it clear how your background fits the bill.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Let us see your communication skills shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Amberes
✨Know Your Nexthink Inside Out
Make sure you brush up on your Nexthink expertise and any relevant certifications. Be prepared to discuss specific use cases where you've successfully implemented Nexthink in complex environments, as this will demonstrate your hands-on experience and technical credibility.
✨Showcase Your Technical Leadership
Prepare examples of how you've led large-scale deployments and resolved complex technical challenges. Highlight your ability to work closely with customer IT teams and how you've ensured successful delivery and operational readiness in previous roles.
✨Familiarise Yourself with Scripting
Since PowerShell and scripting are key components of the role, be ready to discuss your experience with these tools. You might even want to prepare a few examples of scripts you've written or how you've used automation to improve deployment efficiency.
✨Understand the Bigger Picture
Research the company's position in the Digital Employee Experience market and their approach to post-sales delivery. Being able to articulate how your skills align with their goals will show that you're not just technically capable but also a strategic thinker who can contribute to their growth.